Professional Services Consultant

Fortinet

Professional Services Consultant providing technical services on-site in Germany for Fortinet's security solutions. Engaging with clients to enhance their security infrastructure and ensure high customer satisfaction.

Posted 6/1/2026full-time🇩🇪 GermanySeniorLeadWebsite

About the role

Key responsibilities & impact

Assists the Customer during the Think and Build phases of a project
Develops and maintains technical project documentation: high/low level design documentation, method of procedure, test plans, configuration templates and scripts.
Provisions, customizes and verifies Fortinet configurations based on recommended and approved design.
Tests Fortinet solutions and verifies system behavior
Participates to interoperability/integration testing of devices that interact with Fortinet products
Recommends and Implements Fortinet best practices
Resolves and/or escalates technical issues in a timely fashion
Delivers general knowledge transfer to client staff.
Develops and maintains core competency on Fortinet’s product line and technologies.

Requirements

What you’ll need

7+ years of experience in LAN/WAN/Network Security Products.
Experience with designing and implementing FortiGate solutions (design and implementation) or major 3rd party security solutions.
Experience in complex routing and WAN environments where BGP, OSFP is a requirement.
Work experience in maintaining, deploying or designing MPLS networks in particular L3 VPN.
Exposure to MSSP or managed service environments (Multi-tenancy, monitoring, reporting, supportability)
Experience in scripting and automation (e.g. ZTP, integration into orchestrator, controllers and dashboard).
Excellent communication and technical documentation skills.
Proven ability to work independently as well as in a team in a collaborative environment. Ability to elicit cooperation from a wide variety of sources, including management, clients, and other departments.
Positive customer service attitude with excellent soft skills.
English and German language - fluent.

Benefits

Comp & perks

Competitive Total Rewards package
Flexible work arrangements
Supportive work environment
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Fortinet configurationsFortiGate solutionsBGPOSPFMPLS networksL3 VPNscriptingautomationtechnical documentationinteroperability testing

Soft Skills

communicationcollaborationcustomer serviceproblem-solvingindependenceteamworkknowledge transfercooperationpositive attitudeelicit cooperation