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About the role
Key responsibilities & impact- Assists the Customer during the Think and Build phases of a project
- Develops and maintains technical project documentation: high/low level design documentation, method of procedure, test plans, configuration templates and scripts.
- Provisions, customizes and verifies Fortinet configurations based on recommended and approved design.
- Tests Fortinet solutions and verifies system behavior
- Participates to interoperability/integration testing of devices that interact with Fortinet products
- Recommends and Implements Fortinet best practices
- Resolves and/or escalates technical issues in a timely fashion
- Delivers general knowledge transfer to client staff.
- Develops and maintains core competency on Fortinet’s product line and technologies.
Requirements
What you’ll need- 7+ years of experience in LAN/WAN/Network Security Products.
- Experience with designing and implementing FortiGate solutions (design and implementation) or major 3rd party security solutions.
- Experience in complex routing and WAN environments where BGP, OSFP is a requirement.
- Work experience in maintaining, deploying or designing MPLS networks in particular L3 VPN.
- Exposure to MSSP or managed service environments (Multi-tenancy, monitoring, reporting, supportability)
- Experience in scripting and automation (e.g. ZTP, integration into orchestrator, controllers and dashboard).
- Excellent communication and technical documentation skills.
- Proven ability to work independently as well as in a team in a collaborative environment.
- Positive customer service attitude with excellent soft skills.
Benefits
Comp & perks- competitive Total Rewards package to support you in managing your overall health and financial well-being
- flexible work arrangements
- supportive work environment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Fortinet configurationsFortiGate solutionsBGPOSPFMPLS networksL3 VPNscriptingautomationinteroperability testingtechnical documentation
Soft Skills
communicationcustomer servicecollaborationproblem-solvingknowledge transferindependenceteamworkpositive attitudeescalation managementtechnical issue resolution