Presales Security Expert – Mid-Market

Fortinet

Presales security expert helping Fortinet sell cybersecurity and networking solutions. Designing technical solutions, supporting customers, and training channel partners.

Posted 9/10/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in technical pre-sales support, including the ability to design network and security solutions, provide post-sales training, and effectively communicate technical information to customers and partners. Proficient in utilizing tools like Visio and creating BOMs while possessing strong troubleshooting and presentation skills.

Highest-signal resume keywords

Technical Pre-Sales SupportNetwork Security Solutions DesignVisio ProficiencyTechnical Troubleshooting SkillsStrong Presentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

LAN AdministrationWAN AdministrationNetwork SecurityRoutingSwitchingVPNFirewall PoliciesTCP/IPEncryption TechnologiesBOM Creation

Soft Skills

Strong Communication SkillsStrong Writing Skills

Tools & Technologies

VisioActive DirectorySSL VPNIPSECRADIUS

Certifications & Qualifications

Bachelor’s Degree or Equivalent Experience

Industry Keywords

Pre-Sales SupportTechnical SupportCustomer EducationPost-Sales TrainingRFP Response

Tech Stack

Tools & technologies

DNSSMTPSwitchingTCP/IP

About the role

Key responsibilities & impact

Assist in qualifying sales leads from a technical standpoint
Serve as the main technical resource on sales calls
Educate customers on features, specifications, functionality, and integration
Provide post-sales technical support for identified accounts
Work with technical support and engineering to answer, elevate, and resolve customer technical issues
Provide post-sales training to identified customers
Provide presales support and assist in training Fortinet channel partners in the region
Present at events, seminars, customer meetings, and partner meetings
Travel primarily within the designated region, with occasional travel to other regions

Requirements

What you’ll need

3–8 years’ experience in technical/pre-sales support as a pre-sales or security expert
Experience in LAN/WAN/Internet services administration
Ability to design network and security solutions
Ability to effectively utilize Visio
Ability to create BOMs (Bill of Materials)
Knowledge of routing, switching, VPN, LAN, WAN, network security, stateful firewalling, NGFW, firewall policies, identity-based policies, NAT, IPS, anti-malware, botnet, application control, DDoS, web filtering, and SDN
Strong understanding of TCP/IP, IPv4, IPv6, supernetting and subnetting, DNS, HTTP, SMTP, RADIUS, LDAP, Active Directory, PKI, IKE, certificates, L2TP, SSL decryption, SSL VPN, IPSEC, 802.1Q, VLANs, LACP, MD5, SSH, SSL, SHA1, SHA512, 3DES, and AES
Experience with encryption and authentication technologies required
Strong technical troubleshooting skills desired
Strong presentation skills
Strong communication and writing skills
Previous experience responding to RFPs is beneficial
White board skills are beneficial
Bachelor’s Degree or equivalent experience
Flexibility to travel within the designated region and occasionally to other regions

Benefits

Comp & perks

Supportive work environment
Competitive Total Rewards package
Support for overall health and financial well-being
Reasonable accommodations for qualified individuals with disabilities
Equal opportunity employer
Challenging, enjoyable, and rewarding career journey