Fortinet Federal

Analyst

• Provide Tier 1–2 technical support for Windows and macOS desktops and laptops, mobile devices, printers, and peripherals
• Diagnose and resolve hardware, software, operating system, and application issues
• Support secure remote access, VPN connectivity, and multi-factor authentication (MFA)
• Document incidents, service requests, and resolutions using the enterprise ticketing platform
• Assist with administration and support of Microsoft 365 services, including Exchange Online, Teams, OneDrive, and SharePoint
• Support identity and access management activities using Active Directory and cloud identity platforms (Azure AD / Entra ID)
• Assist with endpoint configuration, patching, and baseline security enforcement
• Support backup, recovery, and system availability operations
• Support implementation and operation of security controls aligned with NIST SP 800-171 and CMMC requirements
• Assist with user account provisioning, access reviews, and least-privilege enforcement
• Support endpoint protection, vulnerability remediation, and logging activities
• Participate in incident response activities, including investigation, documentation, and corrective actions
• Assist with audit readiness, SSP updates, and compliance evidence collection
• Maintain accurate inventory of IT hardware, software, and licenses
• Track asset lifecycle activities including deployment, transfer, and decommissioning
• Support configuration management and change documentation
• Assist with secure media handling, sanitization, and disposal
• Create and maintain technical documentation, SOPs, and user guides
• Contribute to IT policies, procedures, and security documentation
• Identify opportunities to improve service delivery, reliability, and security posture

Information Technology Analyst

Sales

• Own a defined federal territory by recruiting, onboarding, and activating key partners including VARs and MSSPs
• Build and grow a partner-sourced and partner-influenced pipeline aligned to territory and agency priorities
• Drive partner-led opportunities from joint account planning through deal close in coordination with Fortinet Federal sales teams
• Develop and execute joint business plans to expand adoption of Fortinet’s Security Fabric
• Enable partners through onboarding, training, and ongoing coaching to effectively position and deliver Fortinet Federal solutions
• Leverage partner relationships to navigate federal procurement processes and influence key stakeholders
• Deliver early wins while scaling toward larger enterprise programs, ELAs, and long-term services opportunities
• Provide accurate pipeline forecasting, partner performance tracking, and weekly reporting
• Collaborate cross-functionally with Sales, Systems Engineering, and Marketing to drive strategic initiatives and campaigns
• Act as a trusted advisor to partners, aligning Fortinet Federal resources to support growth and resolve business or technical challenges

Information Technology Analyst

Partner Sales Manager