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About the role
Key responsibilities & impact- Provide customer support via phone, email, and chat
- Resolve customer inquiries and technical issues
- Maintain accurate customer records in CRM system
- Collaborate with internal teams to escalate complex issues
Requirements
What you’ll need- 3+ years of experience in customer support
- Excellent communication skills
- Experience with CRM systems
- GCSEs or equivalent
- Ability to work UK business hours
- Must be fluent in English.
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Forterro Website LinkedIn All Job Openings 1001 - 5000 employees Founded 2012 ☁️ SaaS 🏢 Enterprise 💰 Venture Round on 2022-08 SaaS
- Enterprise
- Manufacturing Forterro is a software provider offering highly specialized products and services designed to support industrial businesses in strengthening their operations and accelerating growth. With a long-established presence and expertise in the industrial market, Forterro develops and delivers software solutions that automate complex processes across manufacturing, warehousing, wholesale, and retail industries. The company has grown from offering on-premise ERP solutions in the Nordics to becoming a multi-product pan-European leader, serving over 13,000 customers worldwide. Forterro is committed to innovation and sustainability, consistently enhancing its portfolio through strategic acquisitions. Their team is dedicated to empowering industrial businesses by addressing their unique challenges and promoting long-term success. Business Development Representative 🔥 2 hours ago 🏢🏡 Saxilby – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Business Development (BDR) 🇬🇧 UK Skilled Worker Visa Sponsor Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Provide customer support via phone, email, and chat
- Resolve customer inquiries and technical issues
- Maintain accurate customer records in CRM system
- Collaborate with internal teams to escalate complex issues 🎯 Requirements
- 3+ years of experience in customer support
- Excellent communication skills
- Experience with CRM systems
- GCSEs or equivalent
- Ability to work UK business hours
- Must be fluent in English. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs
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Hard Skills & Tools
customer supporttechnical issue resolutionCRM systems
Soft Skills
communication skillscollaboration
Certifications
GCSEs or equivalent