Teller

Fortera Federal Credit Union

Part-time Teller processing deposits, withdrawals, payments, and other member transactions for Fortera Federal Credit Union. Educating members on financial products while maintaining accurate cash balances and compliance standards.

Posted 8/15/2026part-timeClarksville • Tennessee • 🇺🇸 United StatesJunior💰 $16 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in cash handling, customer service, and compliance with financial regulations. Proficient in educating members about credit union products and maintaining accurate financial records.

Highest-signal resume keywords

Cash Handling ExperienceCustomer Service SkillsCompliance TrainingBilingual in English and SpanishAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Math SkillsCash Drawer ManagementAccount MaintenanceWire Transfer ProcessingCheck Endorsement ReviewCross-SellingLoan Payment ProcessingMoney Order SalesCredit Card Cash AdvancesDeposit Processing

Soft Skills

Interpersonal SkillsOral Communication SkillsProfessional AppearanceTeam CollaborationAbility to Work Under Pressure

Tools & Technologies

PC OperationBusiness Software

Industry Keywords

Credit Union OperationsBank Secrecy ActAnti-Money Laundering ActOFAC ComplianceUSA Patriot Act

About the role

Key responsibilities & impact

Provide members with an exceptional experience while efficiently processing member services
Process deposits, withdrawals, loan payments, cashier’s checks, money orders, cash advances, transfers, check orders, and credit card cash advances
Review checks for proper endorsement and negotiability
Sell money orders, gift cards, and cashier’s checks
Redeem savings bonds, process wire transfers, and stop payments
Educate members about credit union products, services, accounts, rates, ATMs, mobile and online banking, and shared branching
Maintain an accurately balanced cash drawer and resolve discrepancies
Establish professional relationships with members, team members, and management
Resolve member requests and questions promptly
Complete account maintenance requests and required reports and records
Refer cross-sell opportunities to Member Advisors
Attend required meetings and training and participate in community programs
Perform drive-up teller and night drop functions as assigned
Complete compliance training and comply with OFAC, Bank Secrecy Act/Anti-Money Laundering Act, and USA Patriot requirements
Maintain a clean, secure, and well-maintained work area
Work at any required Credit Union location, including extended hours, holidays, and Saturdays

Requirements

What you’ll need

High school graduate or equivalent
At least six months of experience in cash handling, customer service, or retail sales
Basic understanding of Credit Union operations
Fluency in both English and Spanish, verbal and written, preferred
Good interpersonal and oral communication skills
Professional appearance, dress, and attitude
Good math skills and excellent attention to detail
Ability to operate a PC, related software, and standard business equipment
Ability to work independently or as part of a team and handle multiple tasks in a fast-paced environment
Ability to work under pressure while maintaining a professional image
Regular and predictable attendance
Ability to stand for several hours per day
Ability to exert up to 50 lbs. occasionally and/or up to 10 lbs. frequently
Ability to perform basic math, decimals, ratios, percents, and interpret graphs
Ability to read and write complex sentences and communicate using a good vocabulary
Must comply with applicable regulations and complete required compliance training
Visa sponsorship is not available

Benefits

Comp & perks

Career growth and development over time
Required meetings, trainings, and committees
Community and civic program participation
Equal Opportunity/Affirmative Action employment
Extended hours, holidays, and Saturdays may be available or required