Principal Analyst – Technology Resilience

Forrester

Principal Analyst leading technology resilience and data storage research at Forrester. Collaborates across teams to develop research that drives customer success and revenue.

Posted 7/10/2026full-timeRemote • District of Columbia, Illinois, Massachusetts, Pennsylvania, Virginia • 🇺🇸 United StatesLead💰 $141,000 - $229,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Lead our technology and data resilience coverage, working across Forrester research teams, including the technology executive, technology strategy, and executive partner teams to develop a complete research portfolio that drives customer delight and revenue.
Develop a deep understanding of what Forrester clients require to be successful as technology executives and leaders.
Conduct primary research (interviews, surveys, briefings) into: 1) practices and trends across various technology resilience domains (technology, platforms, practices, and key partners) and 2) how resilience leaders deliver services to internal clients.
Use this research to help clients navigate resilience challenges by providing insights on the future of work, cost optimization, investment prioritization, and long-term technology strategy.
Conduct deep analysis of modern technology resilience across major platform domains including cloud platforms, mission critical SaaS, enterprise applications, AI systems, etc.
Create high-quality, actionable, analytically deep and fact-based research content throughout the year; i.e., write ~12 highly reports + create additional IP (tools, webinars, videos, etc.) per year.
Build visibility for his/her research and contribute to Forrester client communities and beyond.
Drive and lead key Forrester Waves and Landscape research in resilience and storage related domains.
Consult with clients to apply Forrester’s research in the context of their specific business environment and help solve their problems through inquiry, guidance, and advisory and consulting engagements.
Present at Forrester-sponsored and industry-related events and deliver client webinars.
Establish an industry presence as an influential speaker and thinker; build relationships with journalists who cover the sector; and participate in vendor briefings and field press inquiries as necessary.
Support business development and prospect conversations as arranged by Forrester’s account leadership teams.
Fosters a leadership style that drives a culture of cross-team collaboration, mentorship, integrity and relentless, and positive pursuits.

Requirements

What you’ll need

At least 10 years of experience in a mix of roles as a director-level and above practitioner, consultant, or research analyst in technology.
Demonstrated ability to serve as an advisor to senior management and C-level clients.
Superior client-facing communication, listening, critical thinking, and collaboration skills with researchers, subject-matter experts, and client leaders.
Solid technical experience across major enterprise platforms, e.g., cloud, storage, resilience, backup, infrastructure, security.
Deep understanding of the following concepts and industry best practices: site reliability engineering (SRE), National Incident Management System (NIMS), the National Response Framework (NRF), availability zones, ISO 22301, NIST SP 800-34, blameless retrospectives, CAST, fault injection, proactive and continuous testing, business impact analysis, immutability, and tabletop exercises.
Ability to understand modern resilience concepts and the skill sets of SREs and senior resilience leaders.
Ability to take complex, disparate ideas and distill them into simple, provocative concepts; willingness to take a stand on outcomes with clients, vendors, press, and competition.
A strong record of academic achievement.
Superior analytical, writing, editing, and presentation skills.
The ability to travel 30% of the time or more.

Benefits

Comp & perks

Visit https://forresterbenefits.com/ for detailed benefits information

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Hard Skills & Tools

Cloud PlatformsEnterprise ApplicationsBackup SolutionsInfrastructure SecurityBusiness Impact AnalysisProactive TestingFault InjectionContinuous TestingBlameless RetrospectivesTabletop Exercises

Soft Skills

Critical ThinkingCollaborationListening SkillsMentorshipIntegrity

Certifications

ISO 22301NIST SP 800-34