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Vendor & Partnership Manager
FormaVendor & Partnership Manager leading vendor partnerships and enhancing benefits experiences at Forma. Sourcing, negotiating, and managing vendor interactions while optimizing the Forma store catalog.
About the role
Key responsibilities & impact- Source, evaluate, and onboard new vendor and brand partners aligned with Forma's member demographics and benefit categories
- Negotiate commercial terms including pricing, exclusives, revenue share, and co-marketing opportunities
- Build and maintain strong long-term relationships with vendor partners, serving as their primary point of contact
- Monitor vendor performance against KPIs (conversion, member satisfaction, redemption rates) and hold partners accountable to agreed standards
- Manage contract renewals, offboarding underperforming vendors, and continuously refreshing the catalog
- Curate and manage the Forma store catalog, ensuring a compelling, relevant, and on-brand product and service mix
- Develop merchandising strategies that drive engagement, discovery, and spend across benefit categories
- Identify gaps in the catalog and proactively source new vendors to fill them
- Own the presentation of the store aligned to category organization, featured placements, seasonal moments, and promotional campaigns
- Partner with Product to ensure a seamless member shopping experience and surface vendor integration needs
- Collaborate with Finance and Legal on vendor contracts, pricing integrity, and compliance
- Bring the member voice into vendor decisions — using data, feedback, and trends to inform the catalog strategy
Requirements
What you’ll need- 4+ years of experience in merchandising, partnerships, vendor management, or category management — ideally in a marketplace, benefits, HR tech, or consumer platform context
- Proven track record of sourcing and managing vendor or brand partnerships end-to-end
- Strong commercial instincts — you know how to negotiate, structure a deal, and assess whether a partner is truly worth the shelf space.
- Data-driven mindset with the ability to use performance metrics to make and defend decisions
- Excellent relationship management skills: vendors want to work with you, and members notice the difference
- Highly organized with the ability to manage a large, dynamic catalog and multiple partner relationships simultaneously
- A genuine passion for benefits, wellness, lifestyle, or consumer experience
Benefits
Comp & perks- Remote-first working environment
- Medical, dental and vision insurance plans
- Employee wellness program
- One-time home office stipend
- 401(k) savings plan
- Flexible PTO policy
- 12 weeks Parental Leave + 4 additional weeks for the Birthing Parent
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
vendor managementmerchandisingcontract negotiationperformance metricsdata analysiscatalog managementKPI monitoringsourcingcommercial terms negotiationpartnership management
Soft Skills
relationship managementorganizational skillscommunication skillsnegotiation skillsdata-driven decision makingcollaborationstrategic thinkingproblem-solvingadaptabilitypassion for consumer experience