FORM

Customer Success Manager

• As a Customer Success Manager at FORM, you will advocate for, consult with, and empower our customers to make the most of the GoSpotCheck platform.
• You’ll be involved with your customers' onboarding experience from kick-off to go-live, provide training and support to new client-users, and encourage adoption and engagement throughout the entire customer lifecycle.
• You’ll get your hands dirty, diving into your customers' data and business rules, and emerging with actionable recommendations on GoSpotCheck best practices, configuration, and data integrity.
• And most importantly, you’ll build authentic and trusting relationships with key stakeholders in your portfolio, reinforcing the value of our partnership today and in the years to come.