Field Service Technician III
MITER Brands
Semiconductor Field Service Engineer
Forge Nano, Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Thornton • Colorado • 🇺🇸 United States
Visit company websiteSalary
💰 $40 - $52 per hour
Job Level
Mid-LevelSenior
About the role
- Perform on-site installation, service, modification, and repair of Semiconductor ALD coating equipment
- Troubleshoot new problems remotely and in the field efficiently
- Participate in remote/virtual service calls and frequent customer-facing interactions
- Co-author and follow documentation for procedures, processes, work instructions, SOPs, and checklists
- Support in-house semiconductor tool operations, demo coatings, and maintenance requirements
- Interface with Forge Nano’s R&D, Operations and Engineering teams for continuous improvement projects
- Order and install parts and help manage inventory system
- Maintain a safe work environment and stay OSHA compliant; follow customer safety policies during field visits
- Adhere to internal and customer standards of conduct and professionally represent the company
- Initiate management of changes or corrective action requests for continual improvement
- Frequent travel to customer locations; occasional international travel may be required
Requirements
- Bachelor’s degree with 4+ years’ experience OR Technical Associate’s Degree or equivalent military training with 8+ years’ experience
- Industry-relevant field service and customer service experience
- Proficient with Microsoft Office Suite: Outlook, Excel, Word
- Experience with CRM platforms
- Prior experience in service and equipment repair in a cleanroom environment (preferred)
- Basic understanding of semiconductor deposition techniques and equipment design (preferred)
- Prior experience in installation, troubleshooting, maintenance, and repair of capital chemical processing equipment (preferred)
- Understanding of industrial safety standards and handling of hazardous materials
- Able to travel frequently, and on short notice
- Excellent customer-facing communication skills
- Experience following and/or writing work instructions and standard operating procedures
- Diligent organizational skills and ability to prioritize tasks with stringent deadlines
- Flexibility to take support calls outside regular business hours
- Must reside within commuting distance of Forge's Thornton, Colorado office
- Must possess a current passport (for possible international travel)
- Ability to lift containers up to ~50 lbs periodically
- OSHA compliance and relevant safety training
Benefits
- Medical/dental/vision/disability and life insurance
- Holidays
- PTO
- Flexible Spending Account
- 401(k) plan with company match
- Additional voluntary benefits
- Possible overtime at 1.5× pay
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
semiconductor ALD coating equipmenttroubleshootinginstallationmaintenancerepaircapital chemical processing equipmentsemiconductor deposition techniquesMicrosoft Office SuiteCRM platformswork instructions
Soft skills
customer-facing communicationorganizational skillsability to prioritize tasksflexibilityprofessional representationdiligencesafety complianceteam collaborationproblem-solvingadaptability
Certifications
Bachelor’s degreeTechnical Associate’s DegreeOSHA safety trainingcurrent passport