Semiconductor Field Service Engineer

Forge Nano, Inc.

Field Service Engineer focusing on semiconductor ALD coating equipment at Forge Nano. Involved in installation, repair, and customer interaction with an emphasis on quality.

Posted 6/4/2026full-timeThornton • Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $40 - $52 per hourWebsite

About the role

Key responsibilities & impact

Perform on-site installation, service, modification and repair of Semiconductor ALD coating equipment, with a focus on quality and customer satisfaction
Troubleshoot new problems remotely and in the field efficiently
Co-author and follow necessary documentation for procedures, processes, and best practices including work instructions, standard operating procedures and completing relevant checklists
Support in-house semiconductor tool operations, demo coatings and maintenance requirements
Interface with Forge Nano’s R&D, Operations and Engineering teams for continuous improvement projects
Order / install parts and help manage inventory system
Maintain a safe work environment and staying OSHA compliant with relevant safety training
Adhere to both internal and customer standards of conduct
Professionally represent the company to the customer
Initiate management of changes or corrective action requests for continual improvement

Requirements

What you’ll need

Bachelor’s degree with 4+ years’ experience OR Technical Associate’s Degree or equivalent military training with 8+ years’ experience
Industry-relevant field service and customer service experience
Proficient with Microsoft Office Suite: Outlook, Excel, Word, etc.; CRM platforms, etc.

Benefits

Comp & perks

Medical/dental/vision/disability and life insurance
Holidays
PTO
Flexible Spending Account
401(k) plan with company match and additional voluntary benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Semiconductor ALD coating equipmenttroubleshootingdocumentationstandard operating proceduresinventory managementsafety trainingcustomer service

Soft Skills

quality focuscustomer satisfactioncontinuous improvementprofessional representationcommunication

Certifications

Bachelor's degreeTechnical Associate's DegreeOSHA compliance