Sales & Reservations Specialist

Forest Home

full-time

Posted on: 1/29/2026

Location Type: Hybrid

Location: Forest Falls • California • United States

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💰 $21 per hour

About the role

Lead Guest Retreat rebooking efforts by following a structured cadence of post-retreat calls and emails to secure future bookings
Work with urgency and persistence to reconnect with groups after their retreat concludes
Review historical guest data and contact past retreat groups to encourage return bookings
Provide flexible support to program sales efforts by assisting with outreach, follow-up calls, or administrative tasks as needed
Make occasional outbound calls related to program registrations, interest follow-ups, or confirmation needs
Log all calls, emails, notes, and outcomes accurately in the CRM
Assist with summer and winter camp preparation as needed
Support reservation-related tasks during peak seasons, including data cleanup, confirmations, and guest communication

3+ years of experience in sales, reservations, hospitality, customer service, or a related field preferred.
Strong interpersonal and communication skills, with a commitment to hospitality.
Highly organized with excellent attention to detail and follow-through.
Proficient with CRM, registration, or reservation platforms.
Comfortable managing multiple tasks and timelines in a dynamic environment.
Experience working in a camp, retreat center, or ministry context.
Familiarity with event logistics, group housing, and guest communication best practices.

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

salesreservationscustomer serviceevent logisticsgroup housingguest communication

Soft Skills

interpersonal skillscommunication skillsorganizational skillsattention to detailfollow-throughurgencypersistence