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Junior Systems Engineer
Foresite CybersecurityJunior Systems Engineer at Foresite managing Chrome Enterprise environments. Collaborating with senior engineers to ensure client devices remain secure, updated, and optimized in hybrid settings.
Tech Stack
Tools & technologiesCloudDNSMacOS
About the role
Key responsibilities & impact- Take ownership of Chrome Enterprise environments, automated patch management, and endpoint health monitoring.
- Maintain a high-quality user experience across dozens of unique client networks while ensuring all systems follow strict security baselines and organizational policies.
- Assist in setting up browser settings (bookmarks, homepages, security flags) via the Google Admin Console to ensure a standardized user experience.
- Review and vet browser extension requests, checking for permissions and security risks before deployment.
- Design and maintain Organizational Unit (OU) structures to ensure different departments have appropriate restrictions.
- Configure initial hardening standards, such as forced password alerts, sandboxing, and site isolation.
- Monitor RMM dashboards to identify machines that are "out of compliance" or missing critical updates.
- Review and deploy weekly updates for Windows, macOS, and common third-party apps under the guidance of senior staff.
- Confirm patch success and manually intervene on "failed" updates to ensure 100% fleet compliance.
- Maintain the client knowledge base with the latest versioning info and known issues related to monthly patch cycles.
- Manage incoming tickets for endpoint-related issues, providing timely updates to clients and escalating complex bugs to Tier 2/3 engineers.
- Pull weekly fleet health reports to demonstrate security posture and protection levels to clients.
- Participate in weekly 1-on-1s with senior mentors to review technical execution and learn advanced automation workflows.
Requirements
What you’ll need- 1+ years of experience in IT Support, Helpdesk, or a technical internship.
- Detail-Oriented: You understand that one wrong checkbox in a policy console can affect thousands of users; you double-check your work.
- Curious Learner: You don’t just want to follow a checklist; you want to understand the why behind cloud-first technology.
- Service-Minded: Strong "customer-first" mindset with the ability to explain technical steps clearly to non-technical users.
- Basic familiarity with Google Admin Console or Microsoft 365, and comfort navigating Windows, macOS, and ChromeOS settings.
- Understanding of fundamental concepts (IP, DNS) to assist in connectivity troubleshooting.
- Education: A degree in IT, a bootcamp certification, or a CompTIA A+/Network+ certification is nice to have.
- Platform Knowledge: Previous exposure to RMM tools or endpoint management platforms is a plus.
- Growth Mindset: A desire to pursue the Google Professional ChromeOS Administrator exam (which we will sponsor within your first 6 months!).
Benefits
Comp & perks- Robust medical insurance options to keep you and your family healthy.
- We fully provide employer-paid Dental coverage, as well as Short-Term (STD) and Long-Term Disability (LTD).
- You’ll start with 3 weeks of paid vacation, plus additional sick leave and paid company holidays to ensure you have time to recharge.
- Access to world-class training and mentorship.
- Help protect global clients using the latest AI-enhanced security tools and GCP native technologies.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
automated patch managementendpoint health monitoringbrowser settings configurationsecurity risk assessmentOrganizational Unit (OU) designinitial hardening standardspatch managementconnectivity troubleshootingfleet health reporting
Soft Skills
detail-orientedcurious learnerservice-mindedcustomer-first mindsetstrong communication skills
Certifications
CompTIA A+CompTIA Network+Google Professional ChromeOS Administrator