Foresight Mental Health

Therapist

• Manage therapy client scheduling via phone, email, and self scheduling requests via SupportHub
• Verify insurance benefits and coordinate with the RCM Benefits team
• Handle cancellations, reschedule requests, and respond to payor availability requests
• Manage client accounts, including account creation, updates, and maintenance
• Monitor and support therapist requests through SupportHub
• Distribute reporting on KPIs including cancellations, late/missing documentation, and calendar trends
• Oversee consent dashboards, calendar audits, care team rosters, and exploring utilization audits
• Act as a point of contact for therapists, payors, and clients, via SupportHub, and RingCentral
• Provide portal support for clients and assist with insurance updates
• Facilitate clear and effective communication across departments to resolve issues promptly
• Complete EHR, SupportHub and other communication tasks as assigned
• Respond to payor availability requests
• General administrative tasks

Therapy Operations Coordinator

• Provide psychotherapy to individuals, couples, and families (virtually or in-person) with diverse mental health needs, including ADHD, mood disorders, and relational issues
• Conduct assessments, diagnose, and develop treatment plans
• Complete timely electronic documentation (within 72 hrs)
• Management of caseload including schedule maintenance, charge slips, high balances and consistent attendance

Therapy Operations Coordinator

Licensed Mental Health Therapist