Forerunner

Account Executive

• Source new leads and connect with prospects
• Close new deals, own an account list, and develop business plans
• Articulate the value of Forerunner to high value prospects
• Prioritize the sales pipeline to align with business goals
• Develop scalable sales strategies
• Contribute to product strategy by engaging with teams

Senior Account Executive

Revenue Operations

• Oversee Revenue Operations and manage GTM data strategy, systems, processes, reporting, and analysis.
• Own CRM and other GTM Systems & Infrastructure, leading strategic planning and hands-on execution.
• Build Reports & Dashboards that help the team quickly assess company performance.
• Lead Key Operations Initiatives, driving cross-functional projects including KPI design and reporting.
• Ensure Data Integrity by maintaining high data quality standards across the GTM organization.
• Drive Efficiency & Automation by streamlining workflows and introducing automation.

Senior Revenue Operations Manager

Business Development Rep

• Lead and manage a team of five BDRs, holding them accountable to pipeline generation and quarterly targets.
• Conduct weekly 1:1s with team members to ensure continued success, set monthly development objectives, and manage performance proactively.
• Oversee employee performance management, including coaching, feedback, and career development.
• Provide consistent coaching and mentoring with a focus on skill development and professional growth.
• Identify individual and team training needs; assist with hiring, onboarding, and training new BDRs.
• Design and deliver training sessions using gamification, role-playing, pitch simulations, and collected call/video reviews.
• Partner with Sales and Marketing to build playbooks, scripts, educational material, and product update trainings.
• Develop scalable outbound strategies tailored to government procurement processes and decision-making.
• Collaborate closely with Sales leadership to define qualification criteria, account strategy, and pipeline coverage.
• Partner with Marketing on campaign messaging that resonates with government stakeholders.
• Track and analyze performance metrics to optimize outreach, conversion rates, and pipeline quality.
• Ensure all activities are compliant with public-sector engagement guidelines and ethics standards

BDR Manager

Full-stack Engineer

• Manage a team of 4-5 engineers on quality and timeliness of software
• Conduct regular one-on-ones and quarterly reviews with team members
• Spend 20-30% of time coding, 40-50% on technical leadership, and 20-40% on managerial duties
• Mentor junior engineers and provide hands-on support
• Collaborate with non-engineering stakeholders

Full-Stack Lead Manager

Account Manager

• Own cross-sell motions within assigned accounts by building value, presenting tailored commercial proposals, and negotiating contract expansion
• Serve as a trusted commercial advisor supporting product and adoption discussions and ensuring sustained investment
• Work with Customer Success Manager to identify and qualify expansion opportunities and turn user feedback into measurable revenue growth
• Develop and maintain an accurate account pipeline; partner with CS Leadership on forecasting, reporting, and goal setting for post-sales revenue targets
• Liaise with Product, Marketing, Customer Success, and Engineering teams to shape and execute commercial strategies and feedback loops
• Build compelling ROI and impact stories leveraging case studies, metrics, and user success to extend accounts

Senior Account Manager

Product Designer

• Own complex, cross-functional product design work from discovery to delivery and launch
• Partner with PM and Engineering to clarify problems, define scope, and set measurable outcomes
• Lead discovery activities: interviews, task analyses, field/context research, and synthesize insights into strategy
• Anticipate edge cases, constraints, and operational realities early in the process
• Design end-to-end flows across web and mobile from low-fi to high-fi
• Prototype quickly in Figma (and lightweight code when helpful) and validate with users
• Drive implementation with engineering and run final design reviews before launch
• Contribute to and maintain the design system (Figma + component library) and document rationale
• Build trusted relationships across PM, Eng, and CS and facilitate alignment in ambiguity
• Communicate clearly to drive decisions, tell product stories, and raise quality across teams

Senior Product Designer

Customer Success Manager

• Serve as partner communities' internal advocate, ensuring excellent Forerunner experience and gathering feedback
• Ensure customer health: become a trusted advisor, understand workflows, and drive project success, retention, and renewal
• Product activation: deliver user communications, customized in-app onboarding, and continued learning
• Support account expansion by identifying opportunities and partnering with sales and leadership
• Evangelize success stories and develop case studies to help community partners grow
• Coordinate customer feedback with Marketing, Product, and Engineering to improve product and support customers
• Contribute to the development of customer success policies and procedures as an early team member