Diagnostic Design Specialist

Ford Motor Company

DFS Diagnostic Design Specialist at Ford improving diagnostic experiences for automotive technicians. Responsible for identifying solutions in diagnostics, prognostics, and dealership service operations.

Posted 7/31/2026full-timeAllen Park • Missouri • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in automotive dealership diagnostics and repair, with a strong focus on developing functional requirements and facilitating training. Proven ability to manage cross-functional projects and communicate effectively across all levels of the organization.

Highest-signal resume keywords

Automotive Dealership DiagnosisProject ManagementCAN-Based DiagnosticsTechnical Document AuthoringData-Driven Storytelling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Automotive TechnologyAutomotive EngineeringHands-On DiagnosticsElectrical Wiring DiagramsNetwork TopologiesFeature Boundary DiagramsDiagnostic ProcessesPrognostic ProcessesService OperationsTelematics

Soft Skills

Verbal CommunicationWritten CommunicationAttention to DetailIndependent WorkForward-Thinking

Industry Keywords

Cost Per RepairWarranty Cost AvoidanceCross-Functional ProjectsShift Left Process ImprovementsStakeholder Alignment

About the role

Key responsibilities & impact

Act as the voice of the automotive technician, subject matter expert for Ford’s dealership diagnostic processes and real-world diagnostic experiences that occur at dealerships
Author and own functional diagnostic and prognostic requirements that describe technician use cases; co-author and champion logical requirements that meet those use cases
Create and facilitate training, demos, and service trials for the purpose of up-skilling our PD partners in the realities of dealership diagnostic and prognostic experiences
Provide strategic oversite, partnership, and project management for special cross-functional projects, including “shift left” process improvements to pull diagnostic design ahead in the development cycle
Develop business cases weighing the cost of design improvement or development effort against potential Cost Per Repair and Warranty Cost Avoidance improvements

Requirements

What you’ll need

4-year college degree or equivalent experience and education (Automotive Technology, Automotive Engineering preferred)
3+ years of work experience in hands-on diagnostics at either a dealership, automotive OEM or supplier
2+ years of experience managing multiple cross-functional projects simultaneously
Domain expertise in automotive dealership diagnosis and repair across a broad range of systems/components
Familiarity and experience with overall automotive dealership service operations
Working knowledge of CAN-based diagnostics and software updates
Working knowledge of connected vehicle data and telematics
Theoretical and industry knowledge of diagnostic and prognostic processes
Proven experience with Interpreting electrical wiring diagrams, network topologies and feature boundary diagrams
Experience authoring technical documents, including requirements, specifications, work instructions, and training
Proven ability to tell a compelling data-driven story to gain stakeholder alignment
Excellent verbal and written communication skills with the ability to communicate effectively with all levels of management in varying areas of the organization (Senior leadership, Cross-functional departments, etc.)
Ability to work independently, be forward-thinking and pay consistent attention to detail

Benefits

Comp & perks

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.