Fraud Analyst

Ford Motor Company

Fraud Analyst responsible for monitoring and investigating fraud across Ford Credit Bank's online platforms. Ensuring the security and resilience of banking operations in Salt Lake City.

Posted 7/31/2026full-timeSalt Lake City • Utah • 🇺🇸 United StatesMid-LevelSenior💰 $65,100 - $109,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in fraud analysis and financial crimes investigation, with a strong understanding of regulatory requirements such as Regulation E and BSA/AML. Capable of effectively managing customer interactions and resolving disputes while maintaining confidentiality and attention to detail.

Highest-signal resume keywords

Fraud AnalysisFinancial Crimes InvestigationTransaction MonitoringRegulation E KnowledgeCertified Fraud Examiner (CFE)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fraud DetectionDispute ProcessingData AnalysisTransaction MonitoringPayment Systems Knowledge

Soft Skills

Professional CommunicationConflict ManagementAttention to DetailProblem-SolvingInquisitive Nature

Certifications & Qualifications

Certified Fraud Examiner (CFE)

Industry Keywords

BSA/AMLElectronic Fund Transfer ActFraud CharacteristicsOnline BankingFintech

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Monitor and investigate real-time fraud alerts across online banking platforms and payment systems (ACH, Wires, and Mobile Check Deposits).
Monitor and investigate real-time account activity to detect and prevent fraud, abuse, and unauthorized access.
Engage directly with customers to verify flagged transactions and resolve unauthorized activity with a focus on professional communication and customer experience.
Work with internal stakeholders (Compliance, Legal, Cybersecurity) to remediate confirmed fraud and mitigate future risks.
Process disputes and recover fraudulent funds.
Other duties as assigned.

Requirements

What you’ll need

Bachelor’s degree in Business, Finance, Criminal Justice, or related field or equivalent work experience
Minimum of 3 years of experience in fraud analysis, financial crimes investigation, transaction monitoring, dispute/chargeback processing, or banking operations.
General knowledge of different types of fraud characteristics (e.g., identity theft, unauthorized access).
Excellent spoken and written English with the ability to manage conflict and challenge existing processes and controls.
Working knowledge of Regulation E (Electronic Fund Transfer Act) and dispute resolution timelines/requirements.
Understanding of BSA/AML basics and SAR filing triggers.
Ability to manage a caseload independently and meet regulatory deadlines
Strong attention to detail and ability to handle confidential/sensitive information
Experience in a de novo, fintech, or high-velocity online banking environment.
Strong data analytic skills with a methodical approach to problem-solving.
Inquisitive nature with high attention to detail and the ability to work under pressure during critical payment investigations.
Professional certifications such as Certified Fraud Examiner (CFE) are a plus

Benefits

Comp & perks

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.