Warranty Operation Specialist

Ford Motor Company

Warranty Operation Specialist managing financial and compliance integrity across Ford's European warranty program. Ensuring accurate warranty information and facilitating collaboration between departments.

Posted 7/16/2026full-timeSzentendre • 🇭🇺 HungaryJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing financial processes for vehicle warranties, ensuring compliance and system security while facilitating cross-departmental collaboration. Possesses strong organizational, negotiation, and presentation skills to effectively communicate insights and drive strategic decisions.

Highest-signal resume keywords

Financial Lifecycle ManagementMicrosoft 365 ProficiencyProject Management AnalysisCustomer Service OrientationConflict Resolution Facilitation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial AnalysisPurchase Order ManagementInvoice Dispute ResolutionData ReportingTechnical Knowledge

Soft Skills

Organizational SkillsPresentation SkillsNegotiation SkillsCollaborationCustomer Obsession

Tools & Technologies

AribaTrackLiteSharePoint

Industry Keywords

Warranty ManagementAutomotive EnvironmentMultinational ExperienceAudit ReadinessAccess Control

About the role

Key responsibilities & impact

Manage the end-to-end financial lifecycle for specialized vehicle warranties (specifically the F-150 ICE in Europe). You act as the financial gatekeeper. This involves raising Purchase Orders, reviewing and disputing supplier invoices monthly with external partners, and processing transactions in Ariba to ensure Ford only pays for valid, approved warranty repairs.
Ensure customer-facing teams and European markets have accurate, up-to-date warranty information. You are the bridge between technical warranty manuals and customer service.
Control who has access to Ford’s internal warranty and document systems (TrackLite & SharePoint). You maintain system security and audit readiness. This includes processing daily access requests, reviewing and approving/rejecting plant debits and credits, and running a massive multi-month access cleanup/audit every year to ensure compliance.
Facilitate collaboration between departments and provide data-driven insights to leadership. You bring people together. You plan and run quarterly Warranty Working Group (WWG) meetings, aligning presentation topics from various teams. Additionally, you compile performance reports for Global Warranty Operations (GWO) and senior management to help guide strategic decisions.

Requirements

What you’ll need

Education: University / College degree in Technology/Business Administration/Operation Management or a related field
Experience: Minimum 2-3 years of working experience in project management analysis or controlling role, technical knowledge is an advantage, preferably within a multinational environment
Language: Excellent written and spoken English is essential. Proficiency in other EU languages is a plus.
Technical Skills:
Deep knowledge in Microsoft 365 is a must. Familiarity with automotive environment and reporting systems is an advantage.
Core Competencies & Soft Skills summary:
The candidate must have confidence and presentation skills to present at all levels, along with strong organizational skills to balance the demands of rapid assignments with strategic planning. It is essential that the candidate is customer and dealer obsessive, and they must also possess negotiation skills, being able to get the best from a diverse team of people with different perspectives. In addition, the candidate must have technical knowledge, including an appreciation of technical information related to our products. Finally, it is desirable if the candidate has the ability to facilitate conflict resolution.

Benefits

Comp & perks

Please note that we currently run background checks as part of our recruitment process pending a successful interview.