Delivery, Web Content

Ford Motor Company

Lead the engagement between European Markets and the Central FoE team for Ford of Europe’s Build and Price platform. Manage market-specific requirements and ensure compliance with EU standards.

Posted 7/13/2026full-timeChennai • 🇮🇳 IndiaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business operations management, leading cross-functional teams, and executing strategic roadmaps while ensuring operational excellence. Proficient in managing market relationships and utilizing business intelligence tools for data-driven decision-making.

Highest-signal resume keywords

Business Operations ManagementCross-Functional Team LeadershipRoadmap Development and ExecutionBusiness Process ManagementPMP or Agile Certification

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Business Process ManagementProgram ManagementData AnalysisMarket EngagementProject ManagementRisk MitigationPricing Workflow Re-engineeringStakeholder ManagementTechnical Data MappingEmissions Data Management

Soft Skills

Exceptional CommunicationNegotiation SkillsInterpersonal SkillsTeam AlignmentCoaching and Mentoring

Tools & Technologies

Business Intelligence ToolsJIRA

Certifications & Qualifications

PMPAgile (CSM, SAFe)

Industry Keywords

Digital PlatformMarket Campaign WorkflowsGovernanceWLTP Attribute MappingVehicle Launch Assets

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead cross-functional teams through structured triage and incident remediation during critical live-site issues; implement lasting fixes to prevent recurrence and protect platform uptime.
Spearhead execution of strategic roadmaps and new design program integrations across the Ford EU Digital platform, partnering with IT, Agency, and Business leadership to deliver committed milestones.
Own market and business-owner governance to align priorities, manage dependencies, and close delivery blockers across markets, central teams, and agencies.
Re-engineer pricing and market campaign workflows (including pricelist implementation) to reduce turnaround time and improve delivery reliability.
Establish and run central governance for WLTP attribute mapping in GPRS and PRG wireframes, ensuring accurate display of emissions and technical data across the digital ecosystem.
Ensure Model Year changeover readiness by maintaining complete availability of Emission, Dimension, and Weight & Load data across all Nameplates and unique vehicle programs.
Align cycle refreshes for JV vehicle programs by proactively managing product specification readiness, timing, and stakeholder dependencies.
Oversee vehicles launch digital assets end-to-end (delivery and controls), coordinating with Oliver and conducting configuration-matrix audits in JIRA to ensure correct content/images in customer experience.
Build and sustain a high-performing team through talent acquisition and onboarding that prioritizes excellence, cultural alignment, and technical readiness.

Requirements

What you’ll need

Master’s degree (e.g., MBA, PGDM, MSBA) or an equivalent advanced degree.
8-10 Yrs of exclusive experience in business operations management
3+ years of experience with leading and coaching team leaders (directly or indirectly) by demonstrating standard methodologies in market engagement, program management & communication
Candidate should have managed small-to-medium-sized teams
Demonstrated leadership in managing significant projects and programs, overseeing cross-functional teams to ensure successful, timely, and delivery of business solutions.
Ability to develop and execute roadmaps, manage market relationships, build partnerships, and proactively mitigate risks to enhance operational excellence and system integrity.
Exceptional communication, negotiation, and interpersonal skills to influence stakeholders at all levels and foster team alignment.
Strong analytical and data-driven problem-solving skills, utilizing business intelligence (BI) tools for strategic insights.
Deep understanding and practical application of various business operation and process management methodologies (e.g., Business Process Management/Reengineering, Theory of Constraints).
PMP, Agile (CSM, SAFe), or other relevant delivery management certifications are highly desirable.

Benefits

Comp & perks

Health insurance
Professional development opportunities
Flexible working hours
Paid time off