Business Development Specialist

Ford Motor Company

Business Development Specialist collaborating with Ford Dealers to grow their business through training and support. Implementing digital tools to optimize processes and drive sales in the East Market Area.

Posted 6/27/2026full-timeWoodcliff Lake • New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $99,100 - $166,200 per yearWebsite

About the role

Key responsibilities & impact

Collaborate with Dealers to facilitate a seamless onboarding process for our suite of digital products such as Delivery Day Tool, AI Platforms, and other technology tools.
Provide comprehensive walkthroughs of systems, ensuring Dealers are fully equipped to utilize all features effectively.
Deliver training programs tailored to the needs of Dealers, focusing on best practices for using technology tools to enhance sales performance.
Support creation of training materials, presentations, and resources to support Dealer education and adoption.
Establish ongoing support channels for Dealers, including regular check-ins, troubleshooting assistance, and providing updates on new features.
Monitor Dealer engagement and usage of technology tools, identifying opportunities for enhancement and providing proactive solutions.
Build and maintain strong relationships with Dealers to ensure a collaborative approach to problem-solving and continuous improvement.
Serve as the primary point of contact for Dealers to help address concerns and gathering feedback to inform future enhancements.
Work collaboratively with Regional Field teams, including the Business Development Manager, as well as the internal Dealer Growth team and business partners.
Strategically partner with our Regional Field teams to maximize our efforts at established target Dealers.
Analyze Dealer performance metrics related to the use of technology tools and provide actionable recommendations for improvement.
Collaborate with internal teams to gather data on Dealer success and adjust training programs accordingly.

Requirements

What you’ll need

Bachelor’s degree in business, Marketing, or a related field
Minimum of 5 years of Ford Field Experience
Ability for approximately 80% Market Area travel (New York, Philadelphia, Pittsburgh, Boston)
Proven experience in training, sales support, and/or Dealer relations within the automotive, technology, or similar industries.
Elevated understanding of Ford Dealer Operations (Sales and Service)
Excellent communication and interpersonal skills, with the ability to build rapport and effectively convey complex information to diverse audiences.
Ability to analyze data and derive actionable insights.
A team player mentality with willingness to teach and learn amongst peers.
Strong organizational skills with the ability to manage multiple projects simultaneously.
Creative problem-solving skills, strategic thinker, and high degree of intellectual curiosity to address business problems.
Passion for delivering great customer experiences and have an ability to empathize with our Dealers and consumers.
Resiliency, as the position works regularly with multiple stakeholders.
Self-starter; ability to work independently with minimal supervision in a fast-paced environment.
Strong oral and written communications (able to effectively assert point of view).

Benefits

Comp & perks

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

trainingsales supportdata analysisperformance metricstechnology toolsDealer operationscustomer experience

Soft Skills

communicationinterpersonal skillsorganizational skillsproblem-solvingstrategic thinkingteam playerresiliencyself-startercreativityempathy

Certifications

Bachelor’s degree