Director

Ford Motor Company

Director of Global Payments at Ford leading the strategy for our global payment ecosystem. Responsible for customer-centric innovation and technical payments mastery.

Posted 6/26/2026full-timeRemote • California • 🇺🇸 United StatesLead💰 $141,700 - $268,300 per yearWebsite

About the role

Key responsibilities & impact

Define and execute the multi-year strategy for Ford Pay, ensuring it supports Ford’s broader objectives.
Lead with deep customer empathy, leveraging user research and data to build features that solve real-world problems and drive brand loyalty.
Identify and launch "driven differentiators" from seamless in-vehicle payments to innovative loyalty integrations that set Ford apart from competitors.
Drive the development of global card payments, including but not limited to Point of Sale (POS) integrations and digital gift card ecosystems.
Navigate the complexities of worldwide payments, ensuring compliance with regional regulations, multi-currency handling, and local payment preferences.
Leverage deep technical expertise to identify setbacks and architectural roadblocks, generating creative solutions to keep engineering and product teams moving at pace.
Foster a high-performing culture through inclusive leadership.
Collaborate across a global matrix of stakeholders to ensure Ford Pay seamlessly integrates with Ford’s vehicle platforms, mobile apps, and dealer networks.

Requirements

What you’ll need

Senior Leadership Experience: 10+ years of experience leading high-complexity product organizations, specifically within the Fintech or Payments industry.
Payments Domain Expertise: Deep, authoritative knowledge of worldwide card infrastructure, Point of Sale (POS) systems, and gift card/stored-value platforms.
Technical Product Management: Proven track record of managing technical product roadmaps, API integrations, and complex backend payment architectures.
Data-Driven Mindset: Demonstrated experience using advanced data analytics and user research to inform product decisions and strategy.
Education: Bachelor’s degree in computer science or Business or a related field.
Global Fintech Scaling: Experience launching and scaling payment platforms across multiple international markets (NA, EU, AP).
Industry Influence: Active engagement with payment networks (Visa/Mastercard) and a deep understanding of the evolving regulatory landscape (PSD2, PCI-DSS, etc.).
Business Transformation: Experience transitioning a traditional enterprise into a modern, digital-first service provider.
Advanced Degree: MBA or Master’s degree in a STEM or Financial discipline

Benefits

Comp & perks

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

API integrationsbackend payment architecturesdata analyticsdigital gift card ecosystemsPoint of Sale (POS) systemstechnical product roadmapsuser researchmulti-currency handlingcompliance with regional regulationspayments domain expertise

Soft Skills

customer empathyinclusive leadershipcollaborationhigh-performing cultureproblem-solvingstrategic thinkingcommunicationstakeholder managementcreativitybusiness transformation

Certifications

Bachelor’s degreeMBAMaster’s degree