Business Strategy & Transformation Analyst

Ford Motor Company

FCSD PT/EV Business Strategy & Transformation Analyst at Ford enhancing efficiency and business performance through data analysis and project coordination.

Posted 6/25/2026full-timeDearborn • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $86,600 - $166,200 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Support organizational change by analyzing processes, identifying improvement opportunities, and assisting with the implementation of strategies to enhance efficiency, technology adoption, and business performance.
Collaborate on initiatives to optimize dealer and distributor performance.
Resolve supply chain bottlenecks.
Track and help reduce Repair Order (RO) duration.
Leverage digital technologies to shape the future of Ford's service and parts operations.

Requirements

What you’ll need

Bachelor's degree
3+ years of experience in automotive business development, wholesale parts, dealer relations, service operations, or business/digital transformation support.
2+ years of experience navigating "white space" projects—demonstrating flexibility, managing ambiguity, and helping establish structure and processes in undefined or rapidly evolving business environments.
1+ years of experience in data analysis, process mapping, market reporting, or business intelligence.
1+ years of demonstrated ability to support organizational change, analyze processes, and assist in implementing process improvements.
1+ years of experience in project coordination, with the ability to work across functional teams and manage multiple priorities in a fast-paced environment.
1+ years of experience with excellent communication and presentation skills, with the ability to organize complex data into clear, actionable updates for stakeholders.
Prior experience within the Ford Customer Service Division (FCSD) or related operations in roles such as:
- Business Development Manager
- Ownership Zone Manager
- CPWD Zone Manager
- Parts Supply and Logistics
Proficiency with data analytics and visualization tools, such as Power BI, Tableau, or advanced Excel.
Familiarity with the Powertrain (PT) business, including ICE and EV components, remanufacturing, and distribution networks (PTD, CPWD, IRF).
Experience tracking dealer service metrics, such as Repair Order (RO) duration or parts delivery cycles.
Experience supporting digital transformation tools, such as AI agents, automated reporting dashboards, process playbooks, or business process mapping.
Familiarity with project planning, issue tracking, or change management processes.

Benefits

Comp & perks

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisprocess mappingmarket reportingbusiness intelligenceproject coordinationdigital transformationdata analyticsprocess improvementsrepair order duration trackingdealer service metrics

Soft Skills

communication skillspresentation skillsorganizational skillsflexibilitymanaging ambiguitycollaborationability to manage multiple prioritiesanalytical thinkingproblem-solvingstakeholder engagement