Customer Identity Platform Engineer

Ford Motor Company

Customer Identity Platform Engineer developing and maintaining secure identity solutions at Ford. Collaborating with teams to enhance customer experience through Azure AD B2C technologies.

Posted 6/23/2026full-timeDearborn • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $99,600 - $192,900 per yearWebsite

Tech Stack

Tools & technologies

Azure.NET

About the role

Key responsibilities & impact

Collaborate with the Technical Anchor to design, engineer, develop, deploy, and support new Azure AD B2C software and platform features that adhere to Ford security, architecture, and IAM standards.
Support delivery of tactical and strategic IAM solutions, including analysis, design, and implementation to improve security posture.
Contribute to the development and implementation of IAM strategies and roadmap.
Develop and maintain metric dashboards and monitoring/alerting systems.
Provide day-to-day operations of requests, incidents, and problems.
Create and maintain technical documentation for team and integrating applications (e.g., architecture diagrams, API documentation, coding standards, operational processes, procedures, configurations, application onboarding tips, etc.)
Use modern software development Agile methodologies to deliver high-quality software on time and on budget.
Use modern software delivery pipelines to automate the deployment and testing of software and platform features.
Maintain and update Ford custom policies using the Identity Experience Framework.
Maintain and update UI (visual presentation of user journeys) in accordance with the Ford UI Design Team provided specifications.
Write clean, efficient, and maintainable code in C#, .NET Core, or other relevant languages that can integrate with Azure Graph APIs.

Requirements

What you’ll need

Bachelor's Degree (or a combination of education and relevant employment)
3 to 5 years of experience with:
- Demonstrated understanding and the application/implementation of IAM principles, multi-factor authentication, and conditional access.
- Working collaboratively to identify and solve problems with a globally dispersed and diverse team.
- Designing, engineering, developing, deploying, and supporting features for a large, complex enterprise organization.
- Demonstrated strong problem-solving skills.
- Demonstrated ability to explain complex technical concepts to a variety of audiences (e.g., team members, business partners, senior management)
- Demonstrated strong verbal, interpersonal, and written skills with the ability to work directly with business owners and application teams for gathering information and troubleshooting.
- Demonstrated ability to work under pressure, meet strict deadlines, challenge the status quo, and manage ambiguity.
1 to 2 years of experience with:
- Dedication to delivering a secure, always-on customer identity platform.
- Demonstrated understanding of Azure AD B2C
- Understanding of Application Insights, Log Analytics, Azure App Services, Azure API Management.
- Demonstrated experience with Dev Enablement Tools (e.g., Jira, GitHub, Postman, etc.).
- Demonstrated experience with PowerShell.
- Ability to support 24/7 coverage (rotational on-call support).

Benefits

Comp & perks

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

C#.NET CoreAzure AD B2Cmulti-factor authenticationconditional accessAPI documentationIdentity Experience FrameworkAgile methodologiesDev Enablement ToolsPowerShell

Soft Skills

problem-solvingcommunicationcollaborationinterpersonal skillsability to work under pressuretime managementadaptabilitytechnical explanationgathering informationtroubleshooting