Service Function Diagnostics Engineer

Ford Motor Company

Service Function Diagnostics Engineer developing and authoring diagnostic content for Ford vehicles. Collaborating with teams to ensure service solutions are robust and timely.

Posted 6/19/2026full-timeAllen Park • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $65,100 - $166,200 per yearWebsite

Tech Stack

Tools & technologies

JavaPython

About the role

Key responsibilities & impact

OTX Development: Author and develop global Body/Chassis/Electrical (BCE) service routines using Open Test Exchange (OTX) standards, incorporating Java coding where appropriate.
Requirements Integration: Interface directly with Product Engineering to interpret new system requirements and implement robust, reliable diagnostic routines.
Data & Protocol Management: Analyze and manage Controller Area Network (CAN) data to support application development, testing, and debugging.
Module Diagnostics: Implement Module Diagnostic Identifiers (DIDs) to support datalogger functionality as a primary diagnostic solution.
Testing & Validation: Validate diagnostic solutions using both software-in-the-loop simulation and hands-on, physical on-vehicle validation.
Specification Alignment: Collaborate with Design and Release (D&R) engineers to resolve system issues and anomalies within Part 2 specifications.
Field Problem Resolution: Partner with the Technical Assistance Center (TAC) to investigate, troubleshoot, and resolve critical diagnostic issues in the field with a high sense of urgency.
Launch & Delivery: Manage the quality, on-time development, and delivery of service information for New Model North American vehicle programs.
Supplier Collaboration: Act as the technical liaison between Product Development, Quality, and Service Information Suppliers to ensure seamless delivery.
Continuous Improvement: Review, track, and resolve publication concerns and improvements for both current and past model vehicle programs.

Requirements

What you’ll need

Bachelor’s degree in computer engineering, Electrical Engineering, Mechanical Engineering, or a closely related technical field.
3+ years of experience in vehicle diagnostics, automotive electrical systems engineering, or software development.
2+ years of experience using the Grade-X OTX Editor for diagnostic content authoring.
2+ years of experience with vehicle electrical architectures and communication protocols (CAN, LIN, DoIP).
2+ years of experience managing technical projects from initial concept/ideation through to final field implementation.
2+ years of experience with analytical and structured problem-solving capabilities using methodologies such as Fishbone, 5-Why, and 8D.
Master’s degree in computer engineering, Electrical Engineering, Mechanical Engineering, or a closely related technical field (even better).
Relevant automotive engineering or software certifications are a plus (even better).
Demonstrated hands-on experience using Ford Scan Tools, specifically the Ford Diagnosis and Repair System (FDRS) and Integrated Diagnostic System (IDS), including module programming functions (even better).
Familiarity with standard software development environments (e.g., Python, C#, Java, C++) and solid understanding of basic programming constructs (e.g., Boolean variables, loops, functions, XML data structures) (even better).
Ability to perform physical, hands-on, on-vehicle diagnostic testing and validation in engineering garages or vehicle environments (requires physical mobility to access vehicle cabins, under-hood, and under-dash areas) (even better).

Benefits

Comp & perks

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

JavaController Area Network (CAN)LINDoIPGrade-X OTX EditorFord Diagnosis and Repair System (FDRS)Integrated Diagnostic System (IDS)PythonC#C++

Soft Skills

analytical problem-solvingstructured problem-solvingcollaborationproject managementtroubleshootingcommunicationcontinuous improvementurgencytechnical liaisonvalidation

Certifications

Bachelor’s degree in computer engineeringBachelor’s degree in Electrical EngineeringBachelor’s degree in Mechanical EngineeringMaster’s degree in computer engineeringMaster’s degree in Electrical EngineeringMaster’s degree in Mechanical Engineeringautomotive engineering certificationssoftware certifications