Federal Government Sales Analyst

Ford Motor Company

Federal Government Sales Analyst managing GSA contracts and sales initiatives for Ford. Collaborating with internal teams and ensuring federal compliance for customer satisfaction.

Posted 6/16/2026full-timeDearborn • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $99,100 - $166,200 per yearWebsite

About the role

Key responsibilities & impact

Provide comprehensive support for the development and implementation of GSA contracts, including reviewing and communicating vehicle specifications and model year changes relevant to contract requirements.
Prepare spreadsheets for assigned line items and accurately enter specifications and pricing into federal government systems.
Create vehicle abstracts within the Federal Order Management System (FOMS).
Support the development and maintenance of law enforcement option packages and other contract requirements as outlined by GSA.
Process federal government orders and facilitate their review and release within the CONCEPS system.
Process and track "field diverts" for mis-shipped or mis-delivered vehicles.
Serve as the primary IT subject matter expert for the federal team.
Lead projects focused on integrating IT processes and reporting functionalities.
Recommend and advocate for IT enhancements within the Federal Order Management System (FOMS).
Support GSA reporting requirements.
Achieve calendar year sales objectives and model year market share objectives within the federal government industry.
Respond to internal and external customer inquiries (phone and email) within 48 hours.
Support customer meetings and events, such as Advance Product Meetings, GSA meetings, federal government conferences, and First Article Tests.
Attend and actively participate in team meetings.
Provide support for the development of the annual federal government sales brochure.
Help identify process improvements and best practices for the Federal Government Team.
Develop and maintain professional working relationships with colleagues and external partners.
Perform special projects and assignments as directed.

Requirements

What you’ll need

Bachelor’s degree
3+ years of professional experience in sales operations, marketing, customer service, order management, or a related business function
2+ years of experience working cross-functionally with internal teams such as IT, operations, logistics, or sales
1+ year of experience managing data, spreadsheets, or reporting using Microsoft Excel
1+ year of experience supporting customer inquiries and account management
Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment
Strong written and verbal communication skills
**Even better you may have...**
- Demonstrated Ford product knowledge, including the ability to interpret order guides.
- Solid understanding of the automotive industry.
- Proficient in Microsoft Office Suite, including advanced spreadsheet development in Excel and presentations in PowerPoint.
- Strong knowledge of Ford’s order-to-delivery and purchase order systems (e.g., CONCEPS, NAVIS, TSO2, MOBIUS, DRIN, CPARS, CCAP).
- Exceptional communication and interpersonal skills, with the ability to effectively engage with internal/external customers, managers, and co-workers.
- Strong organizational and time management skills, with the ability to multi-task and manage multiple inquiries and projects effectively.
- Excellent decision-making abilities and meticulous attention to detail.
- Demonstrated ability to work collaboratively as a team player and capable of working with minimal supervision.
- Outstanding customer service ability, consistently maintaining professionalism and a positive attitude.
- Overall resilience and stamina required for a high-tempo sales environment.
- Reliable, proactive, and willing to take on new assignments.
- Demonstrated leadership qualities.

Benefits

Comp & perks

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales operationsorder managementdata managementreportingMicrosoft ExcelMicrosoft Office Suiteadvanced spreadsheet developmentFord product knowledgeautomotive industry knowledgeprocess improvement

Soft Skills

communication skillsinterpersonal skillsorganizational skillstime managementdecision-makingteam collaborationcustomer serviceresilienceproactivityleadership

Certifications

Bachelor’s degree