HR Content & Knowledge Management Specialist

Ford Motor Company

Knowledge Management Specialist responsible for HR portal content management and user experience improvements for a global workforce at the company.

Posted 6/12/2026full-timeChennai • 🇮🇳 IndiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Maintain, update, and publish HR portal content ensuring accuracy and policy compliance
Establish and enforce content governance standards, taxonomy, and metadata
Conduct periodic content audits to remove outdated or duplicate information
Manage the complete content lifecycle (creation to retirement)
Partner with HR teams and subject matter experts to curate audience-specific content
Translate complex HR policies into clear, user-friendly formats
Provide guidance on content standards, accessibility, and usability
Act as primary administrator for the HR portal platform
Troubleshoot technical content or system issues
Document processes and create training materials for contributors
Support portal upgrades and enhancement initiatives
Collaborate with IT to implement new features and improvements
Evaluate new tools, including AI-driven content and search capabilities (SEO)
Evaluate and implement AI-powered customer support tools in intranet platforms
Monitor portal usage, search trends, and engagement metrics
Generate reports on content performance
Recommend improvements based on data insights

Requirements

What you’ll need

Bachelor’s degree in Information Management, Communications, HR, or related field
3+ years of experience in knowledge management, content management, or intranet platforms
Experience with Content Management Systems (CMS) or Knowledge Management Systems (KMS)
Solid understanding of information architecture and content structuring
Strong content writing and editing skills
A good grasp of SEO (Search Engine Optimisation) and search functionality
Experience in implementing AI-enabled content, search tools and customer interactions for intranet platforms
Excellent written and verbal communication skills
Strong collaboration and stakeholder management abilities
Attention to detail and quality
Problem-solving mindset
Customer-focused approach

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Ford Motor Company Website LinkedIn All Job Openings 10,000+ employees Founded 1903 🚗 Transport 💰 Post-IPO Debt on 2023-08 Transport
Manufacturing
Sustainability Ford Motor Company is a globally renowned automotive company based in the United States, established by Henry Ford. The company is committed to building a better world where every individual has the freedom to move and follow their dreams. Ford is dedicated to innovation, with a focus on services, experiences, and software alongside its traditional vehicle manufacturing. The company is actively involved in sustainability initiatives and aims to meet ambitious environmental targets. Ford values service, community impact, and strives to combine business success with social and environmental responsibility. With a rich history of over 121 years, Ford continues to adapt and lead in the evolving automotive landscape. HR Content & Knowledge Management Specialist Job not on LinkedIn 🔥 3 minutes ago 🏢🏡 Chennai – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior ✍️ Content Marketing Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Maintain, update, and publish HR portal content ensuring accuracy and policy compliance
Establish and enforce content governance standards, taxonomy, and metadata
Conduct periodic content audits to remove outdated or duplicate information
Manage the complete content lifecycle (creation to retirement)
Partner with HR teams and subject matter experts to curate audience-specific content
Translate complex HR policies into clear, user-friendly formats
Provide guidance on content standards, accessibility, and usability
Act as primary administrator for the HR portal platform
Troubleshoot technical content or system issues
Document processes and create training materials for contributors
Support portal upgrades and enhancement initiatives
Collaborate with IT to implement new features and improvements
Evaluate new tools, including AI-driven content and search capabilities (SEO)
Evaluate and implement AI-powered customer support tools in intranet platforms
Monitor portal usage, search trends, and engagement metrics
Generate reports on content performance
Recommend improvements based on data insights 🎯 Requirements
Bachelor’s degree in Information Management, Communications, HR, or related field
3+ years of experience in knowledge management, content management, or intranet platforms
Experience with Content Management Systems (CMS) or Knowledge Management Systems (KMS)
Solid understanding of information architecture and content structuring
Strong content writing and editing skills
A good grasp of SEO (Search Engine Optimisation) and search functionality
Experience in implementing AI-enabled content, search tools and customer interactions for intranet platforms
Excellent written and verbal communication skills
Strong collaboration and stakeholder management abilities
Attention to detail and quality
Problem-solving mindset
Customer-focused approach Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

content managementknowledge managementinformation architecturecontent writingcontent editingSEOAI-enabled content toolssearch functionalitycontent lifecycle managementcontent governance

Soft Skills

written communicationverbal communicationcollaborationstakeholder managementattention to detailproblem-solvingcustomer-focusedguidanceusabilitytraining material creation