Technical Program Manager

Ford Motor Company

Program Manager managing Ford's charging network projects. Collaborating across teams to enhance customer experience and operational efficiency in energy solutions.

Posted 6/11/2026full-timeDetroit • Missouri • 🇺🇸 United StatesSeniorLead💰 $115,500 - $218,100 per yearWebsite

About the role

Key responsibilities & impact

Lead program execution - managing key partner or customer programs ensuring that all internal and external resources execute against the agreed plan
Lead the program process/framework, as well as lead the Data Analysis/ Reporting dashboard team member
Support Ford charging programs by identifying, structuring, communicating, and working cross functionally to execute program efficiencies
Use operational experience and data to close feedback loops between Ford teams(HW/SW/System/App/external vendor/Customer Support/Business verticals to manage milestones on network strategy, site deployment, product introductions and ongoing operations.
Support necessary cadences with third-party vendors necessary for releasing public charging software
Support the team's operating rhythm by hosting standing meetings across working teams and leadership levels while managing accountability for follow-up actions.
Growth mindset to expand program and team to deliver at scale.
Ability to consider voice of the customer(s) in program development and execution

Requirements

What you’ll need

Bachelor’s degree in business, Operations Management, Engineering, or a related field.
10+ years of Program Management experience supporting business strategy, operations, and customer success.
Electric vehicle, charging, or energy industry experience.
Ability to execute in a fast paced, high demand, environment while balancing multiple priorities.
High level analytical ability where problems are unusual and complex.
Proven problem-solving skills with an emphasis on cross-functional program management.
Ability to utilize cross-functional project management and analysis tools to manage teams and projects efficiently (e.g., JIRA, Confluence, Smartsheet, MS Office Suite, etc.)
Excellent written and verbal communication.
Demonstrated ability to translate complexity and ambiguity into manageable progress.
Required to communicate via Slack, e-mail, and phone.

Benefits

Comp & perks

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.

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Hard Skills & Tools

program managementdata analysisreportingproblem-solvingcross-functional project managementanalytical abilityprogram executioncustomer successoperations managementbusiness strategy

Soft Skills

growth mindsetcommunicationaccountabilityability to manage multiple prioritiesability to translate complexitycollaborationleadershipadaptabilityorganizational skillscustomer focus