Quality Early Detection Engineer

Ford Motor Company

Quality Engineer at Ford managing various quality metrics and collaborating with teams for improvements. Lead investigations and provide solutions to enhance customer experience and service quality.

Posted 6/9/2026full-timeCuautitlan • 🇲🇽 MexicoJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

AWS

About the role

Key responsibilities & impact

Handle and Improve main Quality metrics (R/1000, CPU, and NPS)
Lead development of single agenda for quality including issue found in various sources (customer claims, DTC universal clock speed, quicker service fix, dealer special service handling, and warranty spend)
Represent at various Quality forums
Investigate, Pareto and share the highest Diagnostic Trouble Code (DTC) contributors
Organize quality symptoms into Problem Objects that are documented, monitored and actioned in Jira 8D tools.
Proactively identify and gather peer support to quickly solve any issues affecting customers
Propose methods to reduce unnecessary toil and manual work related to quality escalation management

Requirements

What you’ll need

Bachelor's of Science degree in Electrical Engineering
2+ years of working experience with Software Analysis/Testing, CAN bus technology and tools (Log Review/Root Cause Analysis)
2+ years of experience working with Engineering tools, Databases, Defect Tracking Systems (Diagnostic Engineering Tool, IVS, VADR, JIRA)
2+ years of working experience in Service Tools/Applications (such as FDRS, PTS, workshop manuals)
2+ years of experience with Quality methodologies (Root Cause Analysis, triage capabilities 8D, Fishbone, Is/Is Not, 3 legged 5 why, etc.)
2+ years of experience working in a team collaboration environment with upper management and peers.
Masters degree in Electrical Engineering
Knowledge in Six-Sigma and/or Quality/Reliability tools - DoE, Taguchi Methods, FMA, etc.
A Green Belt and/or Black Belt
Solid grasp of vehicle electrical architectures and components.
Working knowledge of Ford Quality tracking resources (AWS/GSAR, Datacubes, BSAQ, ECB, GCQIS, QNPS, etc.)
High level of interpersonal skills to successfully connect with a diverse group of people and multi-functional teams.
Ability to respond and prioritize several demands from different teams and points of view
Ability to drive Quality/Performance mentality into various levels inside the Company

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Ford Motor Company Website LinkedIn All Job Openings 10,000+ employees Founded 1903 🚗 Transport 💰 Post-IPO Debt on 2023-08 Transport
Manufacturing
Sustainability Ford Motor Company is a globally renowned automotive company based in the United States, established by Henry Ford. The company is committed to building a better world where every individual has the freedom to move and follow their dreams. Ford is dedicated to innovation, with a focus on services, experiences, and software alongside its traditional vehicle manufacturing. The company is actively involved in sustainability initiatives and aims to meet ambitious environmental targets. Ford values service, community impact, and strives to combine business success with social and environmental responsibility. With a rich history of over 121 years, Ford continues to adapt and lead in the evolving automotive landscape. Quality Early Detection Engineer Job not on LinkedIn 🔥 15 minutes ago 🏢🏡 Cuautitlan – Hybrid ⏰ Full Time 🟢 Junior 🟡 Mid-level 👷🏻‍♀️ Engineer AWS Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Handle and Improve main Quality metrics (R/1000, CPU, and NPS)
Lead development of single agenda for quality including issue found in various sources (customer claims, DTC universal clock speed, quicker service fix, dealer special service handling, and warranty spend)
Represent at various Quality forums
Investigate, Pareto and share the highest Diagnostic Trouble Code (DTC) contributors
Organize quality symptoms into Problem Objects that are documented, monitored and actioned in Jira 8D tools.
Proactively identify and gather peer support to quickly solve any issues affecting customers
Propose methods to reduce unnecessary toil and manual work related to quality escalation management 🎯 Requirements
Bachelor's of Science degree in Electrical Engineering
2+ years of working experience with Software Analysis/Testing, CAN bus technology and tools (Log Review/Root Cause Analysis)
2+ years of experience working with Engineering tools, Databases, Defect Tracking Systems (Diagnostic Engineering Tool, IVS, VADR, JIRA)
2+ years of working experience in Service Tools/Applications (such as FDRS, PTS, workshop manuals)
2+ years of experience with Quality methodologies (Root Cause Analysis, triage capabilities 8D, Fishbone, Is/Is Not, 3 legged 5 why, etc.)
2+ years of experience working in a team collaboration environment with upper management and peers.
Masters degree in Electrical Engineering
Knowledge in Six-Sigma and/or Quality/Reliability tools - DoE, Taguchi Methods, FMA, etc.
A Green Belt and/or Black Belt
Solid grasp of vehicle electrical architectures and components.
Working knowledge of Ford Quality tracking resources (AWS/GSAR, Datacubes, BSAQ, ECB, GCQIS, QNPS, etc.)
High level of interpersonal skills to successfully connect with a diverse group of people and multi-functional teams.
Ability to respond and prioritize several demands from different teams and points of view
Ability to drive Quality/Performance mentality into various levels inside the Company Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Software AnalysisTestingCAN bus technologyRoot Cause AnalysisQuality methodologies8DFishboneIs/Is Not3 legged 5 whyVehicle electrical architectures

Soft Skills

Interpersonal skillsTeam collaborationProblem-solvingPrioritizationCommunication

Certifications

Bachelor's of Science in Electrical EngineeringMaster's in Electrical EngineeringGreen BeltBlack Belt