Catastrophe Auto Claims Adjuster

Ford Motor Company

Field Service Manager with Ford managing catastrophic claims in Kentucky and Indiana areas. Conducting investigations, managing claims, and extensive travel during CAT events.

Posted 6/3/2026full-timeLouisville • Kentucky • 🇺🇸 United StatesJuniorMid-Level💰 $74,300 - $166,200 per yearWebsite

About the role

Key responsibilities & impact

Manage complex insurance claims in a key-pointed area, work independently, schedule appointments for vehicle inspections, and travel throughout your key-point territory.
Conduct thorough coverage investigations, including fire, theft, false pretense claims, and coverage decisions for floor-planned units.
Prepare accurate damage estimates using computerized estimating systems (e.g., Mitchell Connect) to establish the cost of repairs.
Lead subrogation investigations, salvage disposal, and fraud investigations.
Perform loss prevention reviews and provide essential dealer training activities.
Remain on-call for CAT/Storm losses and be prepared for extensive travel away from home for extended periods of time.

Requirements

What you’ll need

High School Diploma or GED.
Two or more years of experience in claims adjusting and estimating.
At least one year of experience with computerized estimating systems (such as Mitchell Connect or CCC One) and knowledge of vehicle repair processes and procedures.
At least one year of experience with Microsoft Office and strong computer skills.
Adjuster license in home state or designated home state or the ability to test within the first 90 days.
Ability to travel 50-70% overnight, often with short notice, including extended periods during catastrophe events.
Bachelor's or master’s degree (even better).
Catastrophe loss adjusting and travel experience with a major retail insurance carrier (e.g., State Farm, Farmers, Allstate, USAA, Geico).

Benefits

Comp & perks

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims adjustingestimatingcoverage investigationsdamage estimatesloss prevention reviewssubrogation investigationsfraud investigationsvehicle repair processescomputerized estimating systemsCAT/Storm loss adjusting

Soft Skills

independent workschedulingtrainingcommunicationorganizationproblem-solvingattention to detailadaptabilitytime managementcustomer service

Certifications

Adjuster licenseHigh School DiplomaGED