HR Shared Service Partner

Ford Motor Company

HR Shared Service Partner providing expert HR support and enhancing the employee experience at Ford. Collaborating with colleagues in resolving HR inquiries and transactions while fostering a trusted relationship.

Posted 5/26/2026full-timeDearborn • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $86,600 - $144,900 per yearWebsite

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

The Specialist, HR Shared Service, acts as a trusted People First representative to local colleagues and employees.
Support the resolution of complex, detailed, and highly visible HR-related inquiries, transactions, escalations, and projects.
Model customer service excellence and proactively develop solutions that enhance employee experiences.
Develop a deep understanding of assigned customer group(s) and build collaborative relationships to serve as a trusted point of contact.
Intake, strategically prioritize, and apply policy/process expertise to resolve HR policy/process inquiries.

Requirements

What you’ll need

Bachelor’s Degree in Human Resources, Organizational Development, or any other related discipline or commensurate work experience (Master's preferred).
3+ years of HR business partner work including strategic Human Resources work experience, such as policy design, organizational design, etc.
Proficient in Ford’s HR systems (i.e. Oracle HCM, Visier, etc.).
Proficient in Microsoft Excel.
Prior experience working as an HR Business Partner or related customer-facing role.
Exemplary collaborator with superior relationship building and communication skills.
Critical thinker who anticipates challenges and acts proactively.
Skilled multi-tasker with the ability to strategically triage work and execute with agility and attention to detail.
Committed learner who pursues opportunities to grow knowledge and skills in diverse disciplines and situations.

Benefits

Comp & perks

Immediate medical, dental, vision and prescription drug coverage.
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more.
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more.
Vehicle discount program for employees and family members and management leases.
Tuition assistance.
Established and active employee resource groups.
Paid time off for individual and team community service.
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day.
Paid time off and the option to purchase additional vacation time.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

HR business partnerpolicy designorganizational designstrategic prioritizationcustomer service excellencerelationship buildingcritical thinkingmulti-taskingattention to detail

Soft Skills

collaborationcommunicationproactive problem solvingagilitycommitment to learning

Certifications

Bachelor’s Degree in Human ResourcesBachelor’s Degree in Organizational DevelopmentMaster's Degree in Human Resources (preferred)