Content Operations Specialist

Ford Motor Company

Content Operations Specialist overseeing Asset Hub governance and SharePoint site management at Ford Motor Company. Collaborating with content creators and admin operations to ensure efficiency and user-friendliness.

Posted 5/20/2026full-timeAllen Park • Missouri • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Oversee the governance and structural organization of the Asset Hub to ensure efficiency and scalability.
Process and upload new content requests from various stakeholders across the organization.
Support content transition efforts by collaborating with content teams and our supplier partner to identify and update older assets to align with new platform guidelines.
Clean up and structural organization of content center on dealer learner platforms.
Collaborate with Admin Operations to ensure alignment of processes and outside business requests.
Share team site ownership, responsible for site permission, folder/file access requests, creating an inviting and engaging home page and maintenance.
Review and consolidation of team SharePoint sites.
Support manager and content team with project tracker, participating in meetings and updating information as appropriate.
Assist content team with project management needs.
Facilitate effective communication and collaboration with DTAP pillars to establish and optimize streamlined processes and workflows.
Fulfill ad-hoc requests, providing responsive support to leadership as required.
Analyze platform metrics to identify trends and inform data-driven improvements that enhance the overall learner experience.
Strengthen Copilot AI search results for our dealer learners.

Requirements

What you’ll need

High School Diploma required; Bachelor’s Degree in Business, Learning, Program Management or related field preferred.
2+ years of experience in program management, process development, or learning enablement platforms.
Proficiency with Microsoft suite and project management tools.
Working knowledge of LMS or modern enablement platforms (Mindtickle, Brainshark, Allego, Docebo).
Excellent project management and organizational abilities; able to manage multiple projects in a fast-paced environment.
Exceptional written and verbal communication skills.
Data-driven mindset; ability to use analytics to inform content improvements.
Automotive or manufacturing industry experience a plus.

Benefits

Comp & perks

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementprocess developmentcontent managementdata analysisproject management

Soft Skills

organizational abilitiescommunication skillscollaborationresponsivenessdata-driven mindset

Certifications

High School DiplomaBachelor’s Degree