Fraud Manager

Ford Motor Company

Fraud Manager overseeing fraud detection and risk management operational strategies at Ford Credit Bank. Collaborating with cross-functional teams to implement protective measures for bank operations.

Posted 5/19/2026full-timeSalt Lake City • Utah • 🇺🇸 United StatesSeniorLead💰 $115,500 - $218,100 per yearWebsite

Tech Stack

Tools & technologies

Ruby on Rails

About the role

Key responsibilities & impact

Develop and implement fraud detection rules and analytical strategies to mitigate risk.
Own the development, implementation, and ongoing execution of periodic digital fraud risk assessments to ensure appropriate controls environment.
Manage day-to-day fraud detection functions, including transaction monitoring for ACH, wires, and checks.
Spearhead bank-to-bank interactions and recovery efforts for fraudulent events.
Oversee customer and account remediation processes, ensuring a balance between risk mitigation and a seamless user experience.
Manage operational responsibilities including SLAs, productivity targets, and escalation protocols.
Lead, mentor, and develop a team of fraud analysts and specialists.
Drive excellent decision quality across the team to meet Quality Assurance (QA) targets and regulatory standards.
Identify training needs and foster a high-performance culture focused on vigilance and continuous learning.
Ensure all fraud processes strictly comply with banking laws and regulations, including, but not limited to, Reg E, UCC4, KYC/CIP/EDD/Patriot Act, FCRA, and NACHA rules.
Maintain strong awareness and understanding of emerging technology trends, and their applications to fraud prevention, detection, and response.
Implement and enforce strong operational controls to support existing and new products.
Support internal and external audits, working collaboratively with stakeholders to address findings and enhance the control environment.
Identify improvement opportunities and drive automation to maximize operational efficiency.
Develop and maintain dashboards and control reports to support business management and identify emerging fraud trends.
Collaborate with Deposit Operations and AML/BSA teams to implement innovative identity verification and real-time decisioning tools.
Work closely with IT, Risk, Compliance, and Customer Service to resolve operational issues and support bank-wide initiatives.
Serve as a subject matter expert for fraud risk during new product launches or system upgrades.

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Finance, Criminal Justice, or a related field.
Minimum of 7 years of progressive experience in banking operations or fraud risk management, with at least 3-5 years in a leadership role.
Deep understanding of Reg E, NACHA rules, and ACH payment rails best practices.
Strong decision-making, analytical, and investigative abilities with a data-driven approach to problem-solving.
Ability to effectively present information and manage executive-level communications.
Even better, you may have...
Experience leading other leaders (managing supervisors or team leads).
Professional certifications such as Certified Fraud Examiner (CFE) or Certified Anti-Money Laundering Specialist (CAMS).
Experience building and scaling fraud platforms in a de novo, fintech, or high-velocity digital banking environment.
Superior project and process management skills with a focus on developing creative, automated solutions.
Familiarity with identity verification (IDV) and transaction monitoring technology implementations.

Benefits

Comp & perks

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.

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Hard Skills & Tools

fraud detectionrisk assessmenttransaction monitoringdata analysisautomationdashboard developmentidentity verificationACH payment railsprocess managementregulatory compliance

Soft Skills

decision-makinganalytical abilitiesinvestigative abilitiescommunicationleadershipmentoringteam developmentproblem-solvingcollaborationtraining

Certifications

Certified Fraud Examiner (CFE)Certified Anti-Money Laundering Specialist (CAMS)