Credit Bureau Analyst

Ford Motor Company

Credit Bureau Analyst responsible for auditing credit bureau reporting processes and managing consumer disputes at Ford Motor Company. Proactive role focusing on compliance and relationship management with Credit Reporting Agencies.

Posted 5/16/2026full-timeOmaha • New York • 🇺🇸 United StatesMid-LevelSenior💰 $74,300 - $166,200 per yearWebsite

About the role

Key responsibilities & impact

Model the Ford OS Behaviors when completing assignments for all CBR responsibilities
Demonstrate willingness to learn, take on new assignments, and show the ability to continually improve.
Complete scheduled reviews of credit bureau processes to ensure consumer tradelines are accurately reported
Become central point of contact in the organization for all credit reporting and credit history dispute matters
Complete scheduled reviews of responses to consumer disputes submitted to ensure the accuracy of response
Prepare reports and present finding of reviews
Develop and track corrective actions where needed and drive to resolution
Become well versed with the Credit Reporting Resource Guide and Metro 2 Format
Develop action plans, track open issues and provide status updates to management on a regular basis
Maintain an effective working relationship with representatives from the Consumer Reporting Agencies
Support company initiatives and special projects from a credit reporting perspective
Provide testing support on system changes that are implemented
Sponsor all credit bureau and consumer dispute related procedures
Provide support to credit bureau related administrative tasks

Requirements

What you’ll need

Strong analytical skills
Proficient in credit bureau reporting and disputes
Strong drive for results, commitment to quality, and attention to detail
Excellent communication skills; oral and written
Collections and Customer Service Experience a plus
Compliance experience a plus
Proficient knowledge of MS-Office Suite (Word, Excel, PowerPoint)
Must be self-motivated and able to multi-task.

Benefits

Comp & perks

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

credit bureau reportingdispute resolutionanalytical skillsattention to detailcompliance experienceMS-Office Suitereport preparationcorrective action developmentMetro 2 Format

Soft Skills

willingness to learndrive for resultscommitment to qualityexcellent communication skillsself-motivatedmulti-taskingrelationship building