Product Owner

Ford Motor Company

Product Owner responsible for identification, development, execution, and ongoing management of Digital Customer & Dealer Experiences at Ford. Focused on feature development and delivery across all channels.

Posted 5/15/2026full-timeAllen Park • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $86,600 - $166,200 per yearWebsite

About the role

Key responsibilities & impact

Defining, grooming and development of features based on customer/dealer experience, competitive benchmarking, consumer trends and dealer feedback, etc.
Collect and incorporate global customer and dealer feedback into platform capabilities and roadmap priority for retail and commercial businesses.
Collect and incorporate stakeholder input from marketing, technical, privacy, legal, finance and accounting teams to ensure the proper capabilities and priorities are reflected on the roadmap.
Work closely with your Operations, Architecture, and Integration teams to develop and prioritize business requirements across software platforms and applications needed to deliver customer/dealer value across the Ford value chain.
Work with product designers to create and validate User Interface designs and wireframes.
Work with product managers to translate customer/dealer needs into a backlog of user stories for software engineers and accept these user stories as they are completed.
Act as the voice of the customer and dealer with all product analysts, product managers, senior leadership and development teams.
Success looks like a clearly articulated product strategy, vision and roadmap with milestones to get us from now to a launched commercial product that has been informed by user research, user testing and experimentation.
Communicate the vision to all stakeholders.

Requirements

What you’ll need

Bachelor's degree in computer science, Engineering, Business, Information Systems, or a related field.
5+ years of progressive work-related experience with demonstrated proficiency in multiple disciplines / technologies / processes as a Product Manager, Program Manager, DevOps or similar discipline.
3+ years of product ownership experience working in a fast-paced, environment where priorities shift on a regular basis.
3+ years of experience working in a fast-paced agile environment using creative problem-solving skills to make decisions.
3+ years experience owning/driving roadmap strategy and definition.
3+ years experience in front-end customer experience products, managing a complex backlog with many stakeholders, managing product development within Jira, and end-to-end product delivery.

Benefits

Comp & perks

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementagile methodologyuser interface designbacklog managementroadmap strategyuser researchuser testingstakeholder managementprogram managementDevOps

Soft Skills

communicationcreative problem-solvingcollaborationleadershiporganizational skillscustomer focusstrategic thinkingadaptabilitydecision-makingvision articulation