Customization Business Analyst

Ford Motor Company

Business Analyst at Ford Customization specializing in vehicle accessories and operational integrity. Driving product development and cross-functional collaboration in a hybrid work environment.

Posted 5/7/2026full-timeDearborn • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $74,300 - $166,200 per yearWebsite

About the role

Key responsibilities & impact

Direct and facilitate key management meetings.
Direct and facilitate key cross-functional team meetings.
Support development and implementation of process improvements.
Coordinate targets, controls, and metrics in all process documentation.
Create and maintain documentation for system fixes, desk procedures, templates and processes.
Lead and facilitate updates to the Product Development System as the department evolves.
Ensure team accountability on key deliverable completion.
Monitor team progress on key deliverable completion.
Lead and support internal control directives and required record retention completion of annual adherence to the Annual File Review, Modular Control Review Program, Business Continuity Plan, Basic Control File and Departmental Records Inventory Matrix.
Support audit reviews, conduct gap analysis and issue resolution.
Design and maintain organizational governance framework, including charter and operational policies.

Requirements

What you’ll need

Bachelor's degree or equivalent combination of relevant education and experience
3+ years of experience with product development, launch, launch process, etc.
Availability to work hybrid (4 days in Dearborn & 1 day optional remote)
Prior Business Analytics, Program Management and / or Planning experience.
Knowledge and understanding of automotive aftermarket, vehicle dealerships - particularly in sales/service of vehicle accessories.
Technical knowledge and understanding of a vehicle (exterior and interior).
Strong Proficiency in Excel, Word, Project, PowerPoint, and SharePoint.
Preferred Automotive Field experience including dealership interaction is a plus.
Strong written and verbal presentation skills required for internal management interaction and cross-functional team meeting facilitation.
Self-motivation, enthusiastic, open-minded, and a team player.
Analytical thinking with the ability to embrace process disciplines.
Strong Project/Program Management organizational skills to manage multiple complex projects and deliver superior results on a timely basis.
Strong interpersonal and teamwork skills to deliver major projects and develop team Ford + behaviors
Strong written & verbal skills to prepare, present, & communicate project status and results on a regular basis.

Benefits

Comp & perks

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product developmentlaunch processbusiness analyticsprogram managementplanningprocess improvementsgap analysisorganizational governancedocumentationaudit reviews

Soft Skills

strong written skillsstrong verbal skillsanalytical thinkingself-motivationteam playerinterpersonal skillsteamwork skillsorganizational skillscommunication skillsfacilitation skills

Certifications

Bachelor's degree