Digital Supplier Experience Analyst

Ford Motor Company

Digital Supplier Experience Analyst focuses on centralizing supplier contact management systems at Ford. Collaborates cross-functionally to improve operational efficiency and supplier experience.

Posted 4/16/2026full-timeDearborn • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $86,600 - $144,900 per yearWebsite

Tech Stack

Tools & technologies

CloudGoogle Cloud Platform

About the role

Key responsibilities & impact

Drive the product vision and roadmap. Continuously weigh business strategy, market analysis, user experience, and the elimination of process waste to build a highly adopted application.
Act as the Product Owner for the development team. Take full ownership of the product backlog. Write clear user stories, ruthlessly prioritize features based on business value, and officially evaluate and accept sprint deliverables.
Remain agile and adaptable, ready to pivot and support other emerging supplier technology initiatives, continuous improvement projects, and broader portfolio goals beyond CMT.
Map out downstream integrations to ensure CMT seamlessly feeds accurate data to legacy applications. Review functional specifications and design robust security/access models.
Serve as the crucial bridge between business stakeholders (supply chain leaders, cross-functional subject matter experts, suppliers) and the software development team.
Ensure a smooth rollout by facilitating User Acceptance Testing (UAT), overseeing training and deployment plans, crafting user communications, and providing ongoing, non-technical production support (e.g., access, data management, instructional help).

Requirements

What you’ll need

Bachelor’s degree in Business, Supply Chain Management, Information Technology, Computer Science, or a related field.
Minimum of 5-7 years of experience in Supply Chain, Commodity/Program Management, or Supply Chain Consulting, preferably within the automotive industry.
Strong ability to translate complex business problems into clear, actionable software requirements.
Demonstrated ability to effectively communicate across all organizational levels, translating detailed information into concise executive summaries and presentations.
Highly adaptable and resourceful, with a proven ability to manage changing priorities in ambiguous environments.
Advanced proficiency in Microsoft PowerPoint and Excel.
Even better, you may have...
Master of Business Administration (MBA) or related advanced degree.
Proven experience as a Product Owner, Product Manager, or Business Analyst in an Agile software development environment.
Prior experience in technology or management consulting, demonstrating the ability to rapidly parachute into complex environments, map out fragmented systems, and consolidate them into a centralized strategy.
Familiarity with Ford’s existing supplier and plant legacy systems (e.g., eDDL, CMMS, GSDB Online).
Knowledge of database structures and cloud-based architecture (such as Google Cloud Platform / GCP).
Ability and willingness to leverage AI tools to enhance productivity, data analysis, or product development.
Experience building and launching new applications from the ground up (0-to-1 product development).
Certified Scrum Product Owner (CSPO), PMI-ACP, or similar Agile certification.
Proven analytical skills with a passion for improving user experience and operational efficiency (Lean principles).

Benefits

Comp & perks

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Agile software developmentProduct OwnerUser Acceptance Testing (UAT)Data managementDatabase structuresCloud-based architectureAI tools0-to-1 product developmentMarket analysisProcess waste elimination

Soft Skills

CommunicationAdaptabilityResourcefulnessPrioritizationAnalytical skillsStakeholder managementProblem-solvingOrganizational skillsTraining facilitationExecutive summarization

Certifications

Certified Scrum Product Owner (CSPO)PMI-ACPAgile certification