Ford Motor Company

Director, Value Stream Mapping – AI Optimization

Ford Motor Company

full-time

Posted on:

Location Type: Hybrid

Location: Dearborn • Missouri • United States

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Job Level

Lead

Tech Stack

PMP

About the role

  • Lead a structured business problem discovery mission by creating a comprehensive AI pain-point inventory.
  • Standardize how teams describe their needs to eliminate inconsistency and identify cross-team patterns that are often missed.
  • Move the organization away from "one-off" AI solutions toward scalable, pattern-based problem solving.
  • Build and institutionalize a holistic AI Transformation Playbook.
  • Conduct AI Readiness Assessments and define the Vision, providing a clear analysis of the Current State versus Future State.
  • Perform rigorous gap assessments across cultural, operational, and technical dimensions to ensure viability.
  • Leverage deep expertise in Ford Dealer processes, existing assets, and overall enterprise operations to create detailed business process maps.
  • Identify specific opportunities where AI can optimize dealer interactions and internal workflows while navigating known structural cautions.
  • Define a detailed "Picture of Success" for every initiative to ensure alignment before development begins.
  • Create and implement Opportunity Templates to standardize intake and assessment.
  • Execute opportunity mapping and use case prioritization to focus resources on high-impact initiatives.
  • Partner with AI Products to define success metrics and ensure a shared definition of value.
  • Translate business needs into technical reality by leading the creation of Tech briefs and prototypes.
  • Implement a lightweight framework for evaluating vendors and facilitating decision-making.
  • Ensure technical solutions are feasible within Ford’s specific environment and infrastructure.
  • Design phased rollout strategies that mitigate risk and manage change management effectively.
  • Focus relentlessly on shortening Time-to-Value by identifying the quickest path to measurable impact.
  • Eliminate waste by identifying redundant efforts and steering teams toward shared solutions.

Requirements

  • Deep Ford Dealer & Process Expertise: Extensive experience with Ford Dealer ecosystems, retail systems, and overall enterprise processes. You must understand the "cautions" and structural realities of the business.
  • Business Process Optimization: Proven track record in mapping complex business processes, identifying bottlenecks, and defining future state workflows (e.g., Value Stream Mapping, Lean/Six Sigma).
  • AI Strategy & Transformation: Experience creating AI readiness assessments, vision statements, and gap analyses (cultural, operational, technical).
  • Framework Development: Ability to build and implement "Playbooks," opportunity templates, and standardized intake models to fix inconsistent requirements gathering.
  • Technical Translation: Experience bridging the gap between business needs and technical teams, including writing tech briefs and overseeing prototyping.
  • Problem Solving: Demonstrated ability to identify cross-team patterns and consolidate one-off solutions into scalable strategies.
  • 12+ years of professional experience.
  • BS or equivalent degree
  • MS, MBA or equivalent business degree.
  • Program Management: PMP (Project Management Professional), Agile/SCRUM Master, SAFe, or Six Sigma Black Belt.
Benefits
  • Immediate medical, dental, vision and prescription drug coverage
  • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
  • Vehicle discount program for employees and family members and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
  • Paid time off and the option to purchase additional vacation time.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AI strategybusiness process mappinggap analysisvalue stream mappingLeanSix Sigmatechnical translationprototypingopportunity mappinguse case prioritization
Soft Skills
problem solvingchange managementcollaborationcommunicationleadershiporganizational skillsanalytical thinkingstrategic thinkingadaptabilitydecision-making
Certifications
PMPAgile/SCRUM MasterSAFeSix Sigma Black Belt