SOT Operations Specialist
Ford Motor Company
full-time
Posted on:
Location Type: Hybrid
Location: Shorter • Alabama • United States
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Salary
💰 $99,100 - $166,200 per year
About the role
- Nationwide/North America Travel Required: Travel frequently (up to 75%) to support supplier operations, including occasional weekends and off-shifts
- Supplier Support & Recovery: Work directly with operationally and financially distressed suppliers, providing onsite support to stabilize production and reduce supply risk.
- Leading / Facilitating immediate establishment of Interim Containment & Permanent Corrective actions, also insert Zero Loss Units and Agility - Speed of Resolution as key measurables for this role
- Corrective Action Implementation: Support and execute interim and permanent corrective actions to improve supplier performance and ensure consistent supply.
- Issue Diagnosis: Analyze production, capacity, and quality challenges to identify root causes using structured problem-solving methods (e.g., 8D).
- Capacity & Risk Mitigation: Help resolve bottlenecks and constraints to prevent disruptions to production and minimize premium freight.
- Onsite Assessments: Participate in supplier site evaluations to identify risks and opportunities across manufacturing and quality processes.
- Cross-Functional Collaboration: Partner with internal teams and suppliers to implement practical, data-driven solutions.
- Communication: Summarize issues, actions, and progress clearly for team members and leadership.
Requirements
- Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Supply Chain, Business, or related field
- 5+ years of experience in Manufacturing, Supply Chain, or Operations, including troubleshooting and resolving manufacturing or supply chain issues
- 5+ years applying analytical and critical thinking to identify root causes and implement solutions using structured problem-solving methods (e.g., 8D, root cause analysis)
- Experience navigating ambiguous or evolving operational problems in time-sensitive, high-pressure, high-visibility environments
- Proven ability to manage multiple priorities and drive urgent resolution
- 5+ years collaborating across teams with strong communication and cross-functional teamwork skills
- Proficiency in Excel and data analysis to support operational problem solving
- Working knowledge of manufacturing processes and lean principles with practical experience applying continuous improvement practices
- Willingness to travel up to 100% and support weekends/off-shifts as needed
Benefits
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
8Droot cause analysisdata analysismanufacturing processeslean principlescontinuous improvementtroubleshootingsupply chain managementoperations managementcapacity analysis
Soft Skills
analytical thinkingcritical thinkingcommunicationcross-functional teamworkproblem-solvingtime managementprioritizationcollaborationleadershipadaptability