Travel & Business Expense Analyst
Ford Motor Company
full-time
Posted on:
Location Type: Hybrid
Location: Naucalpan de Juárez • 🇲🇽 Mexico
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Efficiently manage and organize incoming requests related to travel business expense including Corporate Credit Card Programme administration, TER submission via Concur, Travel and Business Expense Policy and miscellaneous travel and business expense queries.
- Coordinate with various teams to resolve Corporate Card / Concur / Policy related issues and ensure accurate tracking of issues and respond on time.
- Assist with drafting email templates and responses for common queries.
- Proficiency in preparing metrics and any other documentation for management review.
- Initiate / Approve request in Citibank Portal for e.g.: - New Card Application approval etc.
- Initiate requests for card maintenance activities through Citi portal e.g.: - credit limit increase, replacement / renewal card; PIN re-set etc.
- Initiate offline request with Citibank for e.g.: - Credit balance refund; overnight delivery of credit card etc.
- Develop good working relationship with Citibank.
Requirements
- Graduate in Accounting (or equivalent)
- Excellent written and verbal communication skills in English, Spanish and Portuguese.
- Proficiency in Microsoft Office and email management tools.
- Proficiency in Excel Spreadsheets (Advanced level)
- Proven experience in email and call handling, and in travel and business expense processes.
- Strong organizational skills and the ability to manage multiple tasks simultaneously.
- Ability to work independently and as part of a team.
- Ability to maintain confidentiality and handle sensitive information.
- Proficiency in SAP Concur is desirable.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AccountingExcel SpreadsheetsEmail managementTravel and business expense processesCorporate Credit Card Programme administrationMetrics preparationSAP Concur
Soft skills
Written communicationVerbal communicationOrganizational skillsAbility to manage multiple tasksIndependenceTeamworkConfidentiality