Customer Support

• Develop, test, and manage integration solutions and data migration elements of business applications in the CRM
• Must have good troubleshooting skills.
• Must have good understanding of Security standards and mechanisms such as OAuth, JWT, Basic Authentication.
• Basic understanding of structured and/or unstructured databases and data models like MS SQL, My SQL, GCP Big query, etc.
• Experience in delivering real-time, event-driven, and batch integration solutions.
• Experience with MuleSoft Anypoint Platform – API Manager, Defining policies, Runtime Manager, API Monitoring.
• Certification Required: - MuleSoft Developer Level 1 or 2 -

Mulesoft Developer – Customer Care Agent

Customer Service Technical Specialist