Analyst

• Managing PDR process End-to-End to support Product Concern Engineers (PCEs)
• Defining accurate PDR codes for each unique combination of parts and labor in a TSB
• Mapping service part requirements by market
• Working with PS&L to understand and track service part release status
• Working with part pricing teams to ensure parts are priced in a timely manner
• Working with warranty team to ensure PDR code creation is performed in a timely manner
• Gain access to, and establish knowledge on the systems required to:
• View service part information
• View parts pricing
• View warranty systems
• Establish tracking tools/systems to record and communicate PDR status.
• Establish documentation for PDR process, including approval flow and escalation process.
• Resolving PDR queries from warranty team on timely basis
• Becoming a Single Point of Contact interface between PS&L and PCEs, regarding parts readiness for TSB launches.
• Creating approval flow and escalation matrix
• Working as an Admin coordinator, taking care of all primary activities
• Data comparison & analysis using Microsoft excel
• Streamline PDR request and closing process
• Support all CIDR documentations & maintain data log
• Should be able to do effective presentations to a group of engineers

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