Senior Director, Employee Experience Analytics
Ford Motor Company
full-time
Posted on:
Location Type: Hybrid
Location: Dearborn • Missouri • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Manage a portfolio of employee surveys and other listening tools to collect feedback from employees on a regular basis. This includes creating and distributing surveys, conducting focus groups, and providing channels for anonymous feedback.
- Develop and share deep intelligence on the employee experience at Ford, delivering insights to senior leaders and building scalable products to enable insights and decisions across the enterprise. Blend data from multiple sources into valuable insights that drive better understanding of the employee experience.
- Convert deep-dive analytics on survey data into executive-ready packages, applying a variety of analytical and statistical methods including emerging generative AI capabilities to organize survey data to generate meaningful, actionable insights. Role model excellence in data storytelling.
- Manage survey technology platform including management of relationship with survey platform vendor, role security, and content.
- Partner with communications and change management partners to ensure surveys achieve target response rates. Update key stakeholders regularly during survey cycles.
- Implement training content for managers in their use of the survey data and action planning.
- Stay up to date with industry trends, benchmarks, and best practices related to employee survey and analytics methodologies.
- Develop and maintain strong relationships with employees at all levels of the organization. This includes building trust, demonstrating empathy, and actively listening to employees’ concerns and feedback.
Requirements
- Bachelor’s Degree or Master’s Degree (Preferred) in Industrial and Organizational Psychology, Human Resources, Analytics, or any other related discipline
- Minimum 10 years of work experience with a Master’s degree or 12 years of work experience with a Bachelor’s degree, in in Consumer/Employee Insights, Data and Analytics, Consulting or Strategy
- Certified Analytics Professional (CAP) (Preferred)
- Certified Human Resource Professional (CHRP) (Preferred)
- Occasional lifting of no more than 10 pounds at a time.
Benefits
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analyticsstatistical methodsdata storytellingsurvey designfocus group facilitationgenerative AIdata visualizationaction planningemployee feedback analysisrelationship management
Soft skills
empathyactive listeningtrust buildingcommunicationcollaborationleadershiporganizational skillsproblem-solvingadaptabilitystakeholder engagement
Certifications
Certified Analytics Professional (CAP)Certified Human Resource Professional (CHRP)