Gerente de Zona Postventa

Ford Motor Company

Aftersales Zone Manager for Ford Venezuela, transforming dealer operations and customer experience. Driving digital adoption, service quality, profitability, and talent development across the dealer network.

Posted 9/10/2026full-timeValencia • 🇪🇸 SpainJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Data Analytics and Database Management, with a strong focus on Customer Satisfaction Indicators and Quality Standards. Proven ability to drive Digital Transformation initiatives and enhance Operational Productivity through effective Consulting and Training.

Highest-signal resume keywords

Data AnalyticsDatabase ManagementPower BITableauCustomer Satisfaction Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalyticsDatabase ManagementCustomer Satisfaction IndicatorsQuality StandardsOperational ProductivityDigital TransformationConsultingTraining DevelopmentSales AnalysisProcess Improvement

Soft Skills

Conflict ResolutionAdaptabilityPersuasionInfluenceInterpersonal Skills

Tools & Technologies

Power BITableau

Industry Keywords

Customer SatisfactionNPSFIRFTCROConsultingSales ManagementQuality StandardsDigital Services

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Gestión de indicadores de satisfacción del cliente (NPS) y calidad de reparación a la primera (FIRFT)
Impulso de la transformación digital mediante agendamiento online, pickup and delivery y servicio móvil
Gestión de casos críticos (CRO)
Consultoría de operaciones, capacidad instalada y productividad de la red
Cumplimiento de estándares de calidad y certificaciones de auditoría
Gestión comercial de ventas de repuestos y retención de clientes mediante análisis de datos
Visitas de consultoría a concesionarios
Desarrollo y entrenamiento del talento en los concesionarios

Requirements

What you’ll need

2 a 5 años de experiencia
Formación preferiblemente en Ingeniería (industrial, mecánica, mecatrónica, sistemas o afines)
Data analytics
Manejo de bases de datos
Herramientas de visualización de datos (Power BI, Tableau, etc.)
Solución de conflictos
Capacidad para cuestionar y mejorar procesos establecidos
Alta adaptabilidad ante el cambio
Habilidades sociales sólidas y facilidad de trato directo con dueños de concesionarios
Capacidad de persuasión e influencia orientada al logro de metas comerciales
Agilidad y orientación a resultados

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Ford Motor Company Website LinkedIn All Job Openings 10,000+ employees Founded 1903 📦 Logistics 💼 Consulting 📣 Marketing 💰 Post-IPO Debt on 2023-08 Logistics
Consulting
Marketing Ford Motor Company is a globally renowned automotive company based in the United States, established by Henry Ford. The company is committed to building a better world where every individual has the freedom to move and follow their dreams. Ford is dedicated to innovation, with a focus on services, experiences, and software alongside its traditional vehicle manufacturing. The company is actively involved in sustainability initiatives and aims to meet ambitious environmental targets. Ford values service, community impact, and strives to combine business success with social and environmental responsibility. With a rich history of over 121 years, Ford continues to adapt and lead in the evolving automotive landscape. Gerente de Zona Postventa Job not on LinkedIn 🔥 1 hour ago 🏢🏡 Valencia – Hybrid ⏰ Full Time 🟢 Junior 🟡 Mid-level 👔 Manager 🚫👨‍🎓 No degree required 👻 Ghost score 10% 🗣️🇪🇸 Spanish Required Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Gestión de indicadores de satisfacción del cliente (NPS) y calidad de reparación a la primera (FIRFT)
Impulso de la transformación digital mediante agendamiento online, pickup and delivery y servicio móvil
Gestión de casos críticos (CRO)
Consultoría de operaciones, capacidad instalada y productividad de la red
Cumplimiento de estándares de calidad y certificaciones de auditoría
Gestión comercial de ventas de repuestos y retención de clientes mediante análisis de datos
Visitas de consultoría a concesionarios
Desarrollo y entrenamiento del talento en los concesionarios 🎯 Requirements
2 a 5 años de experiencia
Formación preferiblemente en Ingeniería (industrial, mecánica, mecatrónica, sistemas o afines)
Data analytics
Manejo de bases de datos
Herramientas de visualización de datos (Power BI, Tableau, etc.)
Solución de conflictos
Capacidad para cuestionar y mejorar procesos establecidos
Alta adaptabilidad ante el cambio
Habilidades sociales sólidas y facilidad de trato directo con dueños de concesionarios
Capacidad de persuasión e influencia orientada al logro de metas comerciales
Agilidad y orientación a resultados Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Gerente Comercial 🕒 August 7 knowmad mood 1001 - 5000 💼 Consulting 🏥 Healthcare 📦 Logistics Website LinkedIn All Job Openings Gerente Comercial desarrollando negocio IT para knowmad mood, compañía líder en transformación digital. Captando clientes, gestionando cuentas y dirigiendo proyectos y propuestas técnico-comerciales. 🏢🏡 Valencia – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager 🗣️🇪🇸 Spanish Required Responsable de Negocio, Captación Agentes 🕒 July 22 Zurich Insurance 10,000+ employees 💼 Consulting 🏥 Healthcare ⚖️ Legal Website LinkedIn All Job Openings Responsable de Negocio que lidera el desarrollo de una red de agentes en Valencia. Enfocado en el cumplimiento de objetivos comerciales en Zurich, con un enfoque en inclusión social y cambio climático. 🏢🏡 Valencia – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager 🗣️🇪🇸 Spanish Required Country Development Manager 🕒 July 22 Winid Spain 51 - 200 💼 Consulting 🏥 Healthcare 📣 Marketing Website LinkedIn All Job Openings Country Development Manager leading implementation and business development for a major French manufacturer in Spain. Establishing omnichannel strategy and operational setup for the new subsidiary in Valencia. 🏢🏡 Valencia – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager 🗣️🇪🇸 Spanish Required 🗣️🇫🇷 French Required Adoption & Change Manager – Digital Water 🕒 June 2 Factorial 501 - 1000 👥 HR Tech ☁️ SaaS 🏢 Enterprise Website LinkedIn All Job Openings Adoption & Change Manager responsible for ensuring clients effectively adopt digital solutions. Leading client transformation and engagement strategies across various projects with a collaborative team. 🏢🏡 Valencia – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager 🗣️🇪🇸 Spanish Required Responsable de Negocio Captación 🕒 May 27 Zurich Insurance 10,000+ employees 💼 Consulting 🏥 Healthcare ⚖️ Legal Website LinkedIn All Job Openings Business Responsible developing and growing agent networks in Valencia for Zurich. Leading commercial goals and ensuring profitability through effective agent management. 🏢🏡 Valencia – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager 🗣️🇪🇸 Spanish Required View More Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Remote jobs Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources About us Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder API docs Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs