Warranty Manager

Ford Motor Company

Ford Warranty Manager leading five engineers and supplier partners to improve vehicle manufacturing quality, capacity, and warranty performance. Driving systemic root-cause analysis with Six Sigma and process-engineering methods.

Posted 9/10/2026full-timeDearborn • Missouri • 🇺🇸 United StatesJuniorMid-Level💰 $112,680 - $212,760 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in warranty analysis, process engineering, and strategic problem solving, with a strong focus on leading teams to drive systemic improvements and enhance manufacturing quality. Proficient in Six Sigma methodologies and data analysis to identify root causes and implement effective solutions.

Highest-signal resume keywords

Six Sigma Black Belt CertificationWarranty AnalysisProcess EngineeringData Analysis SkillsLeadership Training

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Strategic Problem SolvingMeasurement Systems AnalysisDesign of ExperimentsMultivariate AnalysisReliability AnalysisHypothesis TestsPairwise ComparisonsMultiple Regression3x5 Why ProcessGemba Walks

Soft Skills

Strong CommunicationTeam BuildingProblem Solving Skills

Tools & Technologies

Ford Warranty System

Certifications & Qualifications

Six Sigma Black Belt Certification

Industry Keywords

Plant ManufacturingVehicle ComponentsPowertrain CommoditiesSupplier Technical AssistanceIndustrialization Processes

About the role

Key responsibilities & impact

Coach and lead a team of five warranty engineers in completing warranty analysis and driving improvements
Utilize Ford’s warranty system to track top issues and drive teams to solve problems
Lead cross-functional reviews with suppliers to review top warranty issues, complete systemic analysis, and drive warranty and systemic improvements
Complete business projects to improve systems used to understand and solve warranty issues
Lead Gembas at Ford and supplier plants to understand and fix top warranty issues
Train suppliers and Supplier Technical Assistants in warranty systems and problem-solving techniques
Utilize process engineering skills to understand the physics used to create parts and troubleshoot problems
Drive the team’s knowledge and application of Strategic Problem Solving to determine the physics, chemistry, electricity, and other causes of failures and drive resolution
Use Six Sigma skills, including Measurement Systems Analysis, process capability, hypothesis tests, pairwise comparisons, Design of Experiments, multivariate analysis, multiple regression, and reliability analysis, to complete tests and analyze data
Use the 3x5 Why process to identify systemic root causes and drive systemic improvements
Lead the Purchasing/Supplier Technical Assistance team and supplier partners in industrializing manufacturing processes, improving quality and capacity, and reducing warranty issues
Develop employees and business plans for assigned suppliers to achieve best-in-class launch, quality, capacity, and warranty performance
Ensure alignment with Supplier Technical Assistants, Product Development, and other Ford functions

Requirements

What you’ll need

Leadership training and skills
Data analysis skills
Bachelor of Science/Engineering, or equivalent technical/manufacturing aptitude
2+ years of Plant Manufacturing experience
Experience leading multiple complex assignments with demanding timelines
Problem Solving Skills (e.g. Shainin, Green Belt, 8D, Strategic Problem Solving, Black Belt or Master Black Belt)
Ability to develop and present materials to senior leadership with short timelines
Strong communication and team building
Knowledge of vehicle or powertrain component commodities, functions, and related features
Ability to speak and write in English language fluently to effectively communicate with the global team
Six Sigma Black Belt Certification is an advantage
Candidates must be legally authorized to work in the United States
Visa sponsorship is not available

Benefits

Comp & perks

Immediate medical, dental, and prescription drug coverage
Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
Vehicle discount program for employees and family members, and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time