Manager, Organizational Change Management

Ford Motor Company

Ford Credit OCM Manager leading enterprise transformation adoption, sponsorship, readiness, and sustainment. Advising leaders and coordinating change professionals across Ford’s financing business.

Posted 9/10/2026full-timeRemote • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $115,500 - $218,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Organizational Change Management (OCM) strategies, integrating them with program plans and delivery milestones. Proficient in assessing organizational impacts and leading change initiatives across complex enterprise environments.

Highest-signal resume keywords

Organizational Change Management (OCM)Stakeholder AssessmentChange Champion DevelopmentProsci Change Management CertificationAgile or SAFe Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Change ManagementStakeholder EngagementData AnalysisProgram IntegrationImpact Assessment

Soft Skills

CoachingFacilitationExecutive PresentationCommunicationDecision Framing

Tools & Technologies

JiraConfluenceSharePointMicrosoft 365Power BI

Certifications & Qualifications

Prosci Change Management CertificationMaster's Degree in Related Field

Industry Keywords

Enterprise Technology ModernizationWorkforce TransformationFinancial ServicesAutomotive FinanceRegulated Environment

About the role

Key responsibilities & impact

Set and execute integrated OCM strategies aligned to business outcomes, program milestones, workforce impacts, and go-live timing
Define success measures for readiness, proficiency, adoption, and sustainment
Activate sponsor coalitions, clarify leadership accountabilities, coach leaders and people managers, and equip them to communicate and remove barriers
Lead stakeholder, impact, readiness, and change-saturation assessments across leaders, employees, dealers, suppliers, and partners
Translate assessment findings into prioritized interventions
Govern audience strategies, messaging, channels, leader cascades, feedback loops, change champions, and resistance responses
Assess impacts to operating models, roles, decision rights, processes, policies, systems, skills, behaviors, workload, and capacity
Partner with Human Resources, Learning and Development, business leaders, and subject matter experts on workforce and learning responses
Establish and monitor indicators of sponsorship, readiness, proficiency, adoption, resistance, and support demand
Recommend corrective actions and inform people-readiness and go/no-go decisions using evidence
Integrate OCM milestones, dependencies, risks, decisions, resources, and reporting into program plans and delivery cadence
Lead OCM elements of UAT readiness, go-live preparation, hypercare, stabilization, reinforcement, and transition to business ownership
Lead and develop change professionals and coordinate communications, learning, business experts, suppliers, vendors, and change champions
Set standards for OCM methods, content, reporting, and knowledge management across Jira, Confluence, SharePoint, Microsoft 365, Power BI, and related tools
Improve OCM playbooks using lessons learned

Requirements

What you’ll need

Bachelor’s degree in business, organizational development, communications, human resources, psychology, technology, operations, or a related field
5+ years of progressive experience leading OCM for complex enterprise business or technology transformation
Demonstrated success advising senior leaders, activating sponsors, enabling people managers, and influencing across a large matrixed organization
Experience assessing organizational and workforce impacts and translating stakeholder, readiness, and adoption data into targeted interventions
Experience integrating OCM with program plans, delivery milestones, UAT, go-live, stabilization, and sustainment
Strong written, verbal, facilitation, coaching, and executive-presentation skills
Ability to frame decisions, risks, and recommendations clearly
Ability to lead concurrent priorities, manage dependencies and risks, and drive accountability through others
Experience leading and developing change professionals and coordinating cross-functional teams, external partners, or change champion networks
Visa sponsorship is not available
Must be legally authorized to work in the United States
Master’s degree in a related field (preferred)
Prosci Change Management certification or comparable credential (preferred)
Experience with enterprise technology modernization, core-platform implementation, or workforce transformation in financial services, automotive finance, or another regulated environment (preferred)
Experience developing sponsor coalitions, change champion networks, leader enablement, readiness dashboards, communications strategies, or adoption scorecards (preferred)
Experience using quantitative and qualitative data to evaluate readiness, proficiency, adoption, and sustainment (preferred)
Working knowledge of Agile or SAFe environments and Jira, Confluence, SharePoint, Microsoft 365, and Power BI (preferred)

Benefits

Comp & perks

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days
Paid parental leave
New parent ramp-up programs
Subsidized back-up child care
Family building benefits including adoption and surrogacy expense reimbursement and fertility treatments
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
Generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off
Option to purchase additional vacation time