Field Service Technician II, West Michigan
K Group Companies
TCP/IPVoIP
Powertrain Quality Engineer, High Time In Service
Ford Motor Company
full-time
Posted on:
Location Type: Hybrid
Location: Dearborn • Missouri • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
TypeScript
About the role
- Lead/support High Time in Service Quality Projects using Design for Six Sigma / 8D processes on aggressive timelines to support IPTSE’s warranty spend and failure rate reduction targets.
- Responsibilities include evaluation of high warranty spend/failure rate subsystems and engine/vehicle applications with a focus on issues that contribute to > 12 MIS warranty and/or are design/physics related versus supplier quality/manufacturing defect related.
- Projects will be expected to rapidly work through the Define, Characterize, Optimize and Verify phases of the DFSS process including root cause identification and verification, implementation of ICA/PCA’s, read across and prevent recurrence.
- Project leaders/supporters will be expected to present frequently to senior management project status and results, interface regularly with quality, powerpack and core engineers and TS’s and maintain required project documentation including 1-pagers, 6-panels, 8D reports, management summary documents, etc.
- Strong focus on warranty data/trend analysis, part return analysis and physical understanding of engine/powertrain systems and subsystems as key tools to identification root cause and interim and permanent corrective actions.
- Help develop relationships with dealerships and fleets as key sources of information to quickly identify and resolve HTIS quality issues.
- Ability to design, execute or coordinate analytical and physical testing from component bench level to full powertrain/vehicle testing to identify root cause, replicate quality issues and validate fixes.
- Identify and document lessons learned for knowledge preservation.
- Lead/attend team meetings.
Requirements
- Bachelor’s Degree in Engineering or equivalent experience
- 3+ years of experience with internal combustion engines, thermal systems or after-treatment systems in one or more of the following areas: Design, Test, Controls, Calibration.
- 2+ years of experience in project leadership, driving initiatives to achieve timely milestones and ensuring the attainment of crucial key performance indicators (KPIs)
- 6-Sigma green belt, black belt and Design for Six Sigma experience a plus.
- Familiarity/experience with Ford’s Strategic Problem Solving tools including key root cause identification tools (y=f(x), stress/strength interference, 3L5W, etc.)
- Familiarity/experience with Ford’s Failure Mode Avoidance and Robustness and Reliability processes (P-Diagram, DFMEA, RCL, etc.)
- Familiarity with Ford’s quality tools including GSAR, MWATS, QED, etc.
- Knowledge of key engine/powertrain subsystems including base engine, cooling, airpath, fuel, after-treatment, etc.
- Strong project management, problem solving and organization skills
- Excellent teamwork and communication skills
- Self-starter with the ability to manage multiple work streams simultaneously
- Enjoys taking on new challenges, embraces learning and discovery.
Benefits
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Design for Six Sigma8D processesroot cause analysisinternal combustion enginesthermal systemsafter-treatment systemsproject leadershipanalytical testingphysical testingKPI attainment
Soft skills
problem solvingorganizationteamworkcommunicationself-starterability to manage multiple work streamsrelationship buildingadaptabilitylearningdiscovery
Certifications
Bachelor’s Degree in Engineering6-Sigma green belt6-Sigma black belt