Forbright Bank

Training & Instructional Design Specialist, Digital Banking

Forbright Bank

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $60,000 - $78,000 per year

About the role

  • Deliver training programs to employees virtually, on a variety of topics, including job-specific skills, compliance, company policies, and changes to processes/procedures
  • Perform analysis of internal training needs, develop objectives, write content, test questions, and supplemental materials, and prepare scripts for eLearning
  • Use adult learning principles, effective communication, and training best practices in the facilitation of training material
  • Work with and consult subject matter experts to ensure the quality and accuracy of lessons
  • Work with the Instructional Designer to continue to develop job aids, participant guides, training plans, and more to ensure training materials are effective and accurate
  • Perform duties within the flexible working hours of 8 a.m. - 8 p.m. EST
  • Perform other duties as needed

Requirements

  • Bachelor's Degree in Instructional Design, Instructional Systems Design, Organizational Learning, Adult Education, or a related field; or equivalent experience required
  • A minimum of 2 years’ experience within a financial institution trainer role, preferably contact center and remote
  • A minimum of 5 years’ experience in an Instructional Design, Training, or similar-type role
  • Experience at a financial institution, top-tier consulting firm, and/or high-growth start-up is strongly preferred
  • Ability to effectively listen, understand business requirements, and translate them into products
  • Proficiency with learning tools, platforms, and methodologies to allow for innovation and hybrid solutions
  • Basic understanding of instructional design principles and learning theories
  • Strong problem-solving and decision-making skills
  • Proficiency with Microsoft Office tools (Outlook, Word, PowerPoint, Excel)
  • Excellent verbal, written, and interpersonal communication skills
  • Strong organizational skills and attention to detail
  • Outstanding problem-solving and time management skills
  • Self-motivated, self-directed, and results-oriented
  • Adaptable and able to multitask in a fast-paced environment
  • Can work independently and within a team; solution-oriented with a collaborative approach
Benefits
  • Comprehensive health, dental, and vision plans
  • 4 weeks PTO
  • 401k + company match
  • Metro SmartTrip benefits ($50/mo)
  • Remote or hybrid work schedules for most positions
  • Incentives for purchasing solar panels, electric vehicles, biking to work, etc.
  • Paid subscriptions to Veterans Compost, Capital Bikeshare, Imperfect Foods reimbursement, and more!
  • Best Workplaces for Commuters 2023 & 2024 winner
  • The Washington Post Top Workplaces 2023, 2024, and 2025 winner
  • American Banker Best Banks to Work For 2023 winner
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Instructional DesignTraining DevelopmenteLearning Content CreationAdult Learning PrinciplesTraining Needs AnalysisLearning TheoriesProblem-SolvingDecision-MakingMicrosoft Office
Soft Skills
Effective CommunicationOrganizational SkillsAttention to DetailTime ManagementSelf-MotivatedAdaptabilityCollaborationListening SkillsResults-Oriented