
Director, Documentation and Operations, Equipment Finance
Forbright Bank
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $150,000 - $175,000 per year
Job Level
About the role
- Develop and execute the strategic vision and annual Business Plan for Equipment Finance Operations, including scalability, systems infrastructure, risk controls, and service level objectives
- Design and implement comprehensive operational workflows covering documentation, funding, booking, servicing, and transaction lifecycle management
- Lead implementation, and optimization of core systems including LOS, lease/loan servicing platforms, documentation tools, CRM integrations, and workflow automation
- Establish KPI dashboards to monitor SLAs, funding timelines, documentation exceptions, booking accuracy, operational risk indicators, and cost per funded transaction
- Drive continuous process improvement initiatives to reduce cycle times, enhance accuracy, and improve client experience
- Provide regular updates to Management on operational performance, capacity planning, system enhancements, and risk management matters
- Continuously seek ways to improve systems, processes, and methodologies. Create best in-class functions that are adaptable to our dynamic environment
- Strive to be a leader in adopting a multi-stakeholder approach that is focused on our employees, customers, communities and our environmental footprint alongside a focus on maximizing value for our investors.
- Oversee drafting, review, and negotiation coordination of equipment finance documentation, including: Master Lease/Loan Agreements, Master Assignment Agreements (MAA), and syndication/participation agreements, schedules, amendments, participation agreements, assignments, and intercreditor arrangements
- Ensure all documentation accurately reflects approved credit structures and complies with Bank policy and regulatory standards
- Direct lien perfection processes including UCC filings, title work, DMV interface, insurance, collateral and aircraft/marine registrations.
- Establish and maintain documentation templates, playbooks, approval matrices, and quality-control standards
- Provide subject matter expertise on complex structural, collateral, and documentation issues
- Ensure documentation and credit files are timely updated and maintained in the Bank’s internal systems in compliance with internal procedures and regulatory guidelines
- Oversee the entire funding lifecycle, ensuring all conditions precedent are satisfied prior to disbursement
- Establish and maintain funding authorization and wire control protocols
- Implement final file review and quality-control procedures to ensure data integrity prior to booking
- Coordinate accurate booking into the system of record in partnership with Accounting and Finance
- Ensure proper GL mapping, accrual setup, yield validation, and amortization schedule accuracy
- Facilitate onboarding of new clients to deposit platforms and treasury systems
- Serve as escalation point for time-sensitive closing and funding issues
- Oversee operational processes related to invoicing, payment processing, insurance tracking, tax administration, and covenant monitoring
- Establish procedures for modifications, extensions, restructures, and amendments
- Coordinate end-of-term processes including renewals, buyouts, residual management, and asset returns
- Partner with Portfolio Management to ensure seamless transition from booking through lifecycle monitoring
- Identify operational risks and trends and escalate appropriately
- Ensure all operational processes comply with the Bank’s credit policy, regulatory guidance, and internal control standards
- Partner closely with Legal, Compliance, Accounting, Risk, and Internal Audit to maintain strong governance in a regulated bank environment
- Independently identify, evaluate, and remediate operational and process gaps
- Implement exception monitoring, reporting, and remediation tracking processes
- Oversee vendor management, monitoring, and oversight responsibilities related to documentation and servicing providers
- Perform other duties as assigned
Requirements
- Associate’s Degree required; Bachelor’s Degree or other advanced degree preferred
- Minimum of 8 years of experience in equipment finance, commercial lending operations, lease documentation, or related structured finance environment required
- Minimum of 1 year of manager experience preferred
- Significant leadership experience managing documentation and operations teams
- Deep understanding of equipment lease and loan structures, collateral perfection, and secured transactions
- Strong knowledge of funding controls, booking mechanics, and lease accounting (ASC 842 preferred)
- Experience implementing or managing core leasing or loan servicing systems
- Experience working within a regulated banking environment
- Demonstrated experience and ability to build scalable operational infrastructure
- High energy, systems-oriented mindset, and ability to operate in a fast-paced growth environment
- Ability to manage confidential information and exercise sound judgment
- Proficiency with Microsoft Office tools (Outlook, Word, PowerPoint, Excel)
- Excellent verbal, written, and interpersonal communication skills
- Strong organizational skills and attention to detail
- Outstanding problem-solving and time management skills
- Self-motivated, self-directed, and results-oriented
- Adaptable and able to multitask in a fast-paced environment
- Can work independently and within a team; solution-oriented with a collaborative approach
Benefits
- Comprehensive health, dental, and vision plans
- 4 weeks PTO
- 401k + company match
- Metro SmartTrip benefits ($50/mo)
- Remote or hybrid work schedules for most positions
- Incentives for purchasing solar panels, electric vehicles, biking to work, etc.
- Paid subscriptions to Veterans Compost, Capital Bikeshare, Imperfect Foods reimbursement, and more!
- Best Workplaces for Commuters 2023 & 2024 winner
- The Washington Post Top Workplaces 2023, 2024, and 2025 winner
- American Banker Best Banks to Work For 2023 winner
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
equipment financecommercial lending operationslease documentationcollateral perfectionsecured transactionsfunding controlsbooking mechanicslease accountingcore leasing systemsloan servicing systems
Soft Skills
leadershipcommunicationorganizational skillsproblem-solvingtime managementadaptabilitycollaborationself-motivationattention to detailjudgment
Certifications
Associate’s DegreeBachelor’s Degree