Forbright Bank

Senior Manager, Martech Developer, Digital Banking

Forbright Bank

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $120,000 - $140,000 per year

Job Level

Senior

Tech Stack

CloudJavaScriptSQLWordPress

About the role

  • Design, implement, optimize, and maintain customer user journeys across SFMC and Segment
  • Support segmentation strategies to deliver personalized marketing campaigns and customer interactions
  • Own A/B testing and product analytics, leveraging data insights to improve marketing performance
  • Collaborate with cross-functional teams, including marketing, product, business management, and external vendors to ensure project success
  • Maintain and troubleshoot technical issues, including routinely testing of all Martech capabilities for ease of use, speed and performance, including fixing any issues or bugs that arise
  • Manage data integrations by defining and building APIs, handling JSON formatted data, and implementing integrations within an event-driven architecture
  • Develop and maintain internal technical documentation
  • Develop proof-of-concept (POC) solutions to validate technical feasibility
  • Collaborate with stakeholders to gather requirements and implement platform enhancements
  • Stay current with emerging digital trends and evaluate their potential impact
  • Ensure compliance with regulatory requirements and industry standards for digital banking
  • Perform other duties as assigned

Requirements

  • Bachelor’s Degree in Computer Science, Information Technology, Marketing or a related field required; Master's Degree preferred
  • Minimum of 6 years of experience in development and/or operational management of client facing technologies required
  • Understanding of marketing automation, digital advertising, customer data platforms and content management systems, with Salesforce Marketing Cloud, Marketo, CDP’s, and WordPress experience preferred
  • Expertise in developing new technical solutions
  • Experience in marketing automation required
  • Deep familiarity with agile development methodologies and project management tools
  • Drive user centric product decisions with passion for providing optimal user experience
  • Experience in building and managing customer journeys using modern customer experience platforms such as CDP (Segment) and Salesforce Marketing Cloud (SFMC)
  • Proficiency in reading and understanding technical documentation, including API specifications, sequence diagrams, and detailed system designs
  • Proficiency in HTML, CSS, JavaScript, and SQL
  • Experience building APIs highly preferred
  • Proficiency with Microsoft Office tools (Outlook, Word, PowerPoint, Excel)
  • Excellent verbal, written, and interpersonal communication skills
  • Strong organizational skills and attention to detail
  • Outstanding problem-solving and time management skills
  • Self-motivated, self-directed, and results-oriented
  • Adaptable and able to multitask in a fast-paced environment
  • Can work independently and within a team; solution-oriented with a collaborative approach
Benefits
  • Comprehensive health, dental, and vision plans
  • 4 weeks PTO
  • 401k + company match
  • Metro SmartTrip benefits ($50/mo)
  • Remote or hybrid work schedules for most positions
  • Incentives for purchasing solar panels, electric vehicles, biking to work, etc.
  • Paid subscriptions to Veterans Compost, Capital Bikeshare, Imperfect Foods reimbursement, and more!
  • Best Workplaces for Commuters 2023 & 2024 winner
  • The Washington Post Top Workplaces 2023, 2024, and 2025 winner
  • American Banker Best Banks to Work For 2023 winner

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
API developmentHTMLCSSJavaScriptSQLmarketing automationcustomer data platformsA/B testingdata integrationtechnical documentation
Soft skills
communication skillsorganizational skillsproblem-solvingtime managementself-motivatedadaptabilitycollaborationattention to detailuser-centric decision makingresults-oriented
Certifications
Bachelor's DegreeMaster's Degree
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