Fora

Billing Coordinator

Fora

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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About the role

  • Raising accurate monthly invoices for fixed charges (such as licence fees/rent) and ad‑hoc charges, ensuring all billing aligns precisely with signed contracts and leases
  • Managing Direct Debit mandates and proactively resolving failed payments
  • Acting as a point of contact for finance‑related queries, delivering timely, friendly and professional service to our tenants
  • Maintaining detailed billing breakdowns and reconciling invoices against billing systems, identifying and investigating anomalies
  • Building strong relationships across Finance, Sales, Operations and Building Teams to ensure billing reflects real‑time client activity
  • Supporting Management Accountants and the Financial Reporting team with audit, revenue and occupancy queries
  • Monitoring AR dashboards and reports, and taking ownership of clearing open items
  • Escalating complex issues, reconciliations or contract discrepancies to the Billing Manager
  • Processing client terminations and preparing deposit returns, ensuring any outstanding balances are offset correctly
  • Supporting the Billing Manager with ad‑hoc projects and operational improvements as required

Requirements

  • 2–3 years’ experience in a billing or accounts‑receivable focused role
  • Previous experience in a fast‑paced, customer‑facing environment
  • Strong Microsoft Excel skills; confident working with data and reconciliations
  • Experience with SAP Business ByDesign, Salesforce or Nexudus is desirable
  • Experience working in a multi‑site organisation (property experience a plus)
  • A strong understanding of financial controls and accuracy
  • Exceptionally organised with strong attention to detail
  • Able to manage competing deadlines and adapt to changing priorities
  • Confident communicator, comfortable working with stakeholders at all levels
  • Analytical mindset with the ability to see both detail *and* the bigger picture
  • Self‑motivated, proactive and happy working independently and as part of a team
  • Professional, personable and committed to delivering a great client experience
  • Degree‑level education or equivalent experience (desirable)
  • Relevant finance or accounting qualifications also desirable
Benefits
  • Core working hours with flexibility – because life doesn’t run 9–5
  • Two weeks ‘Work from Anywhere’ – swap your desk for a beach, a mountain… anywhere that inspires you
  • 28 days’ annual leave + bank holidays
  • Your birthday off – celebrate *you*
  • Buy additional annual leave to create even more time for what matters
  • 5% matched pension scheme – supporting your future
  • Life assurance for peace of mind
  • Discounted gym membership to keep you feeling your best
  • Health cash plan - supporting day to day medical expenses
  • Mental wellbeing support - confidential in-person or online therapy sessions
  • Cycle to Work Scheme
  • Season Ticket Loan to make your journey easier and more affordable
  • 25% off at Fora cafés – your morning coffee just got better
  • 2 x volunteer days / year
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
billingaccounts receivabledata reconciliationfinancial controlsinvoice processingaudit supportreportingclient terminationsdeposit returnsmulti-site organization
Soft Skills
strong attention to detailconfident communicatoranalytical mindsetself-motivatedproactiveorganizedability to manage competing deadlinesadaptabilityprofessionalismrelationship building
Certifications
finance qualificationsaccounting qualificationsdegree-level education